My PM skills focus on the business side of an operation rather than on manufacturing or IT. I run a tight project timeline and deliver the goods on time every time,
Krakus Apt. Ltd
June 2011 - June 2011
Board governance and accountability, administration. Property management, client relationship management, contract administration.
Project Manager (Secondment)
Ministry of Consumer Services
January 2010 - January 2011
Manager, PMO (secondment)
Landlord & Tenant Board
July 2008 - June 2010
Planned, developed, and managed 2 major projects (IT Case Management & transformational-facilities consolidation) and a number of sub-projects and activities for the LTB.
Applied modified/customized project management controls to ensure scheduled delivery of milestones.
IT project delivered on schedule and on budget.
Worked with business project leaders and Cluster Project Manager to establish priorities, deliverables, accountabilities, schedules, resources milestones and performance metrics.
Developed project controls, performance metrics and outcome-based measures.
Applied change management principles to sustain support for project.
Senior Project Manager
Ministry of Labour
May 2006 - May 2006
Multiple II&E-related projects - concept and design to implementation.
Supervise project teams: workload assignment; review performance, performance standards,
Program and policy development.
Develop planning documents and submissions related to project priorities.
Lead work streams related to communications, policy and legal services approvals.
Guide and guideline development/enhancement projects (OHSA, JHSC...etc)
Business-side PM on IT projects to develop IT service-delivery solutions for operational processes.
Issues Management: management board submissions, reports, briefing materials, executive advisories, position papers, issues sheets, and presentations to respond to contentious issues and briefings requests from senior ministry officials.
Technical Training International
January 2001 - March 2010
I specialized in the development and delivery of technical training programs primarily focussed on the needs of the Water Industry trades in Ontario and other Canadian jurisdictions. Project and program development ran from needs assessment to customized program design through to full delivery both in-class and web-based distance learning.
Trade training programs covered water-related legislation and regulations (SDWA, OWRA, CWA), health and safety (OHSA), technical training on water treatment and distribution processes and equipment, wastewater collection and treatment, health and safety, client relations, reporting and administration.
Senior Analyst - Agency Liaison
Ontario Ministry of the Environment
January 2001 - January 2006
Ministry of the Environment
Planned and led complex program evaluations, schedules and project-delivery.
Executed and reported on program evaluations as required, providing direction, advice and support to Ministry evaluation teams or external consultants
Developed and monitored Terms of Reference, Service Level Agreements with Shared Services
Monitored agency business plan and annual report submissions - reviewed for quality and metrics.
Ministry liaison between program areas, agencies, boards and committees & central agencies.
Negotiated terms and conditions of Service Level Agreements, contracts and MOUs, service delivery performance standards, time frames, etc.
Developed: 1. Service Management Manual; 2. Agency Reporting Manual
Director, Program Development
Water Industry Technical Training International (WITTI)
February 2000 - November 2010
Primarily serving the water (treatment, distribution) and watewater (collection, treatment) industries. Development of technical and soft-skill training programs for people in these industries.
Development of on-site programs as well as a Distance Learning component.
MRL Management Services
January 1995 - January 1995
Specializing in the development of strategic plans; governance reviews; board evaluation; policy manual development; director handbook development; MOU and service agreements; CEO and Chair evaluation instruments; Board development and education; and, other accountability tools for small to medium non-profit and not-for-profit organizations.
Training and Certification Services
January 1994 - January 2000
Technical Standards and Safety Authority (TSSA)
(Delegated Administrative Authority - DAA)
Successfully negotiated significant, project-specific partnerships between major trade organizations involved with training and standards development.
Developed service delivery programs and mechanisms geared to stakeholders
Negotiated labour mobility equivalency agreements with other Canadian jurisdictions.
Developed business proposals for administrative fee structures; new IT-based products and services.
Managed development and implementation of a 4 year process to establish new training& compliance standards and certification regulations in Ontario.
Authored three provincial regulations - from inception to proclamation.
Administered 4 provincial certification regulations (compliance) under delegated authority.
Developed and administered client surveys, and service tracking methodologies.
Senior Consultant/ Organizational Development
Ministry of Government Services (formerly Consumer and Business Services)
January 1991 - January 1994
Designed business process transformation programs
Developed service quality - team based training programs
Designed and delivered a variety of performance measurement/metrics training programs
MRL Management Services, Trained-Right
From June 1990
Assistant Director Operations and Client Services
January 1988 - January 1991
Companies and Personal Property Security Branch
Managed and co-ordinated Branch operations in a high volume, public-office.
Developed business and operational plans applying risk management principles.
Restructuring of administrative and operational processes to optimize financial efficiencies and productivity gains.
Board member/Vice-Chair-Governance & Nominations Committee
January 1987 - January 1987
Designing governance and accountability instruments, administering and analysis - board evaluation, policy development, program evaluation.
Ontario Public Service
From April 1982
January 1980 - January 1982
Qualifications & Certifications