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Lee - Cleaner - Basildon, UK

Michael Lee

Basildon, UK



Hi Sir/Madam,

My name is Michael Gerstmann and i am currently working as a staff trainer in a well known fast paced retail warehouse and have done for the last three years, I have trained many different types of people ranging in size/age/race/charecters and ethnic backgrounds. Over the 3 years i have performed many inductions with groups ranging from 15-45 people per group from new employees to inducting new mangers, i have learned different people have a different learning speed and what works for one does not work for all, this is where looking at situations from a different angle to encourge a new prospective that is the most produtctive to the situation. I have created and tailored training course's and skill pacs for individuals and departments used by my employers company nation wide, I am polite and well mannerd and able to keep my carm under stressful situations and remaining professional.

I have full knowledge of unemployment and the situations that surrounds it, from being made redundent/ being fired/underqualified/health issues and lack of confidence. I have a brother who is mentally ill and another brother who was a trouble child in and out of jail for a large portion of his life so i have a empathy and good understanding of the problems that people face and the solutions that will help them while being able to be firm when required maximising my time for where it is needed most and reducing time wated.



  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

Main pick, stock damages, Staff Trainer

Argos/ single resource/transline

From August 2011

SS14 3AF

I began working for Argos as a picker which is a physically demanding job requiring a great deal heavy lifting and constant walking. within a couple I months I was trained in A-stock using RDT's to correct stock counts, damages and also stock repair. I am now currently working as stock management and picker when required, checking cage fill, cage stacking (for any safety safety issues and item damage) and correcting any mis-calculations with item sizes and placement to maximize efficiency with item distribution. I have also been trained as a Staff Trainer and have been for one year now duties ranging from performing Inductions to groups up to 35 at one time, health and safety training, and Main Pick Training for groups of 3-6 individuals at a time. I am comfortable with public speaking, paperwork, I am trained with tri-ceps, desktop, voxware and twilight systems. There are many times i perform as a (pick buddy) which is short sessions with individuals who must raise the pick rate(pace of work) and are on there last warning, I have improved all individuals to there performance targets and above and have acquired a command of leadership when required and also a voice of encouragement when needed. I am also a member of the First Aid Team and the Spills Team.

1. To train staff in various departments in health and safety, job roles and to identify those who are not suitable.
2. to be able to work on own initiative as well as part of a group.
3. to deliver high performance while maintain a high quality of work.
4. to follow instructions and work safely and ensuring those around me follow the same standards.

Job Title - Dates of Employment

labourer/ work shop hand supervisor

Milton handbrice Construction

May 2010 - July 2011

Location: Arkansas USA
Dates of Employment ( May 2010 - July 2011
position held: labourer/ work shop hand supervisor

I had moved to America to travel and see more of the world and had the pleasure of working for a local construction company, I had used many skills in wood work, metal work, building plans and layouts, concrete laying and more. I believe the most important skill I found was my confidence with dealing with public and professional people on a wide range of scales.

1. to be able to work on own initiative.
2. to deliver high performance while maintain a high quality of work.
3. to flow instructions and work safely.
4. to maintain equipment and general house keeping.

Job Title - Dates of Employment

2years as a waiter/ 1 year as kitchen assistant

royal inn

June 2008 - May 2010

Location: 111 Lauriston Rd London E9 7HJ
Dates of Employment: June 2008- May 2010
Position held: 2years as a waiter/ 1 year as kitchen assistant. 2 years as head waiter

My final position as head waiter i was in charge of bookings for the restaurant and managing any buffet's/wedding parties and birthdays, and also stock ordering and stock counting,

Qualifications & Certifications


high bury grove secondary cool

English/ English

high bury grove secondary cool

high bury grove secondary cool

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