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Jordan - Strategic Sales Integration; Performance Enhancement - Austin, TX, USA

Summary

Business Model and Development for Pre-Determined Objective Elimination for Final Expense, Medicare, MAPD, Part D and Critical Care / Indemnity Plans

By: Michael S. Jordan / dba.hybritech.doc

Specifically Tailored for Highly Developed Insurance Call Center Environments

My model identifies the probability of increasing sales, conversion stats, revenue growth, increased individual production ability, sales conversion statistics and overall integrated structure to generate a more productive sales force. The idea is initially capable of being conservatively tailored to establish goals in terms of budgetary means, employment growth and national growth.

Services

Strategic Sales Integration; Performance Enhancement

Summary:

Business Model and Development for Pre-Determined Objective Elimination for Final Expense, Medicare, MAPD, Part D and Critical Care / Indemnity Plans

Tailored for Highly Developed Insurance Call Centers Selling Hundreds of Policies Daily

Work History

Executive Search Engine Consultant

Yodle Inc

➢ Heavy outbound sales calls to small and medium-sized businesses nationwide offering SEO blended. products such as SEO, PPC, Sponsored Blend, Strategic Keyword Analysis, Viral Marketing Campaigns, Metric Analysis, Analytical Management/Calibration etc.
➢ Internet Marketing Sales Strategy, SEO/Advertising, Sponsored/PPC Advertising, Consults on Diverse Campaign Strategy, Key word analysis/ Call Center Operations Strategy Development/Metric Call Volume Control, Follows Quality Assurance Guidelines, Establishes a consistent pipeline on a daily basis via lead generation, follow up, Strategic Consulting, Identifies the clients' needs and cultivates effective sales strategies via phone as well as in the field/Maintains continuing education and technological knowledge assessment.
➢ Assists post launch follow-up, works with Account Management to ensure consistent delivery of value to every single client signifying excellent potential up selling strategy. Contributes excellent Sales Leadership through Professional Experience, Work Ethic, Attitude and Persistence. Consistently performs at an above average pace by multi-tasking the current role in Consulting and Sales, yet strives to confidently achieve a position of leadership when the opportunity presents itself. Studies technology implementation systems and metrics daily to be ready for opportunity of advancement

Regional Accounts Sales Manager / Business Development

Clean Net Inc

➢ Maintained existing accounts daily, generated referral business locally and National, Productive lead conversion, Sales quotas and deadlines are met on time. Established multiple, strategic business relationships with new accounts.

➢ Established consecutive referral business with top medical facilities in the Charlotte, NC metropolitan area /Developed and Implemented inside Sales Scripting, Rebuttals and closing strategies for all regional call center locations.


➢ Developed, implemented and trained employees on lead generation tools and strategies for all outside-sales representation. Wrote and revised call scripts for telemarketers in-house/Developed tailored industry master proposals to save time and increase productivity/Developed relationships in National property management accounts, Financial institutions and SMB's on a daily basis while maintaining customer satisfaction on accounts through execution of Inside and Outside Sales Strategy as well as Strong Customer Relationship Marketing.

Strategic Implementation Marketing Developer

Titan Inc. & First Financial Group

➢ My team identifies the probability of increasing sales, conversion stats, revenue growth, increased individual production ability, sales conversion statistics and overall integrated structure to generate a more productive sales force. The idea is initially capable of being conservatively tailored to establish goals in terms of budgetary means, employment growth and national growth.

➢ Our strategy was comprised of blending of computer telephony integration, outbound predictive dialing platform, and interactive voice Response Technology, (ACD) Automatic Call Distribution, (CRM) Customer Relationship Management Software and Workforce Management Software.

➢ The integration enabled all outbound callers to proactively determine by (pop) technology, the geo-location of the call, demographic specifics (segment), (pop technology integrated scripting) and hot buttons (identifiers) for the individual prospecting specific target markets/segments.


➢ The predictive dialing technology would be able to pre-determine segments and distribute calls to specific reps at lightning speed. Any other integrations and ideas can be directly distributed, tested and utilized. There would always be more room for implementation of suggestions and/or ideas from a feedback.


➢ Our idea was to fully utilize a compatible outsourced or in-house (CRM), by integrating it into specific outsourced technology compatible with software, java platforms, (IVR) Technology and Predictive Dialing Technology. This drastically improved performance statistics, conversion ratios and closing ratios. Our sales reps have more phone time and less down time. The integration will eliminate a majority of unclear objectives that stand in the way of performance by simply using an algorithm.

➢ While the technology is working behind the scenes, we will also be aware in live time, how successful sales reps are converting sales which will create a more competitive environment to sell in. Live time conversion...

Strategic Marketing Consultant followed by Sales Management

Red Ventures LLC

➢ Developed new customer relations sales through predictive dialing systems tailored for permission based sales/Directly supported CMO in managing daily operations of work-flow for the (i-contact direct) partnership in 2008 Managed multiple (IVR) related inbound /outbound call-flow operations simultaneously while continuously implementing revised strategy for in-house (CRM)

➢ Trial and error telemarketing, script writing for New Product Sales models Maintained consecutive Above Average Sales and Lead Conversion Performance/Telecom Sales/Software platform integration/(IVR) Technical assistance training /Consistent maintenance of prioritized daily tasks and projects including: call logs, appointments, training, reports and general conduct/Daily strategic retention and sales training/Conducted continuous opt-in SEO metric evaluations for performance enhancement in SEO and PPC combination strategies.

Projects

Custom CTI Sales Model

The integration will enable outbound callers to proactively determine by (pop) technology, the geo-location of the call, demographic specifics (segment), (pop technology integrated scripting) and hot buttons (identifiers) for the individual prospecting specific target markets/segments. The predictive dialing technology would be able to pre-determine segments and distribute calls to specific reps at lightning speed. Any other integrations and ideas can be directly distributed, tested and utilized. There would always be more room for implementation of suggestions and/or ideas from a feedback tab located in the platform. This would allow us the opportunity to customize, test, measure and establish our best performance yet.

ROBO CALL ELIMENATION SOFTWARE

Projects; Federal Trade Commission / Robocall Technology Software Integration Contest

August 2012 – Present
Government Challenges to the Nation
2 team members with
Michael Jordan

Proposal Developed based on knowledge acquired from the experience through a diversity of industry specifics that contribute to misleading and controlling consumers. The platform blueprint clearly defines how it will eliminate objectives, generate business and bring peace of mind to consumers who receive ROBOcalls.

Qualifications & Certifications

York Technical College

Coastal Carolina University

York Technical College

Coastal Carolina University

Army Culinary Institute

Just Books

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