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Hyams - Computer Repair - Van Nuys, Los Angeles, CA, USA

Michael Hyams

Van Nuys, Los Angeles, CA, USA

Services

Computer Repair

Summary:

I have 25 years of experience supporting and building computer systems and networks.

Work History

Computer Technician

Hyams Consulting

February 2006 - February 2006

Hardware and software upgrades, troubleshooting, repairs, network and system configuration

AS/400 Tech

Technicolor

January 2004 - January 2006

Assisted in upgrade of large AS/400, worked as System Operator/Help Desk Analyst, Financial Support, and Security Officer

System Operator - Help Desk - Contract

Spears Mfg.

January 2002 - January 2003

6 month contract as System Operator - EDI Analyst

System Operator - Help Desk

Nordic Information Systems

March 1997 - October 2000

System Operator - Help Desk - also setup systems at customer sites, developed a "Quick Start" procedure to custom install and configure computer systems according to client specifications, reducing time needed from 3 days to 6 hours. Was contacted by IBM to help setup their customers using Quick Start.

System Operator - Help Desk

PMI Delta Dental

January 1996 - March 1997

System Operator, training of other Operators in PC repair

System Operator - Help Desk

Citizen Watch Company

January 1995 - January 1996

worked as system operator/help desk technician, trained operations staff in PC repair and troubleshooting, assisted in system upgrades

System Operator

Gemological Institute of America

January 1992 - January 1995

System Operator, Help Desk, Online Education Support (BBS), assisted in two successful disaster recoveries involving multiple disk failures

Senior Computer Operator

Southern California Pipe Trades Administrative Corporation

March 1990 - November 1991

End of Day processing, Assisted in updates and operations of an IBM System 38 Midrange computer, rebuilt all Twinax cabling for system network

Qualifications & Certifications

Operations and Management

Computer Learning Center of L.A.

Van Nuys High

Hillel Academy

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