Doyle - Commercial Underwriting - Howell, MI, USA

Michael Doyle

Howell, MI, USA


Commercial Underwriting

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

Small CL Portfolio Underwriter

Citizens Insurance / Hanover Insurance

From October 2012

• Underwrote and managed Commercial Lines renewal business handled by the Renewal Center for respective agency assignments
• As a Portfolio Underwriter I partnered with Production Underwriters and Field Sales Representatives to investigate and promote franchise value opportunities
• Worked closely with my UT partner to ensure all policies are underwritten in the most efficient and effective manner while meeting service standards and performance goals
• Responsible for individually underwriting and servicing the non-bypass accounts in their assigned portfolio, including adequately pricing the exposures to attain desired profit returns.
• Responsible for contributing to target Center profit and loss metrics and portfolio mix for assigned portfolio.
• Recommends pricing decisions in line with Retention and New Money objectives

Small Commercial Underwriting Technician

Small Commercial Underwriting Technician

Citizens Insurance / Hanover Insurance

August 2005 - October 2012

• Worked on the state launch for Wisconsin by supporting Underwriters ranging in number anywhere from 1 to 3 at anytime over the course of 13 months.
• Prepared new business for review for underwriting by checking websites for information including, rates and building information, liquor violations, Motor Vehicle Reports and insured's information.
• Request information from agents such as Statements of Value, Driver Information and Renewal Applications using written and verbal communication.
• Review and approve low hazard / low risk renewals.
• Research various billing and endorsement errors and ensure that they are corrected.
• Quoted endorsements to change coverage via our Point of Sale and ACT system.


Citizens Insurance/ Hanover Insurance

May 2001 - August 2005

• Direct supervision of a department that shrank from 20 employees to 7 while maintaining productivity and morale.
• Streamlined Mail processing to allow for more timely and accurate reporting.
• Writing, updating and review of departmental policies and procedures.
• Development and adherence to yearly budget.
• Completion of yearly evaluations.
• Active in the completion of department Business Continuity Plan.

Manager, Escort & Material Distribution Services

Botsford General Hospital

July 1998 - June 2000

• Direct supervision of 35+ employees in Corporate Warehouse, Inventory Management, Copy Center/Mailroom, Distribution Room, and Receiving Dock.
• Ten years of progressively increasing supervisory experience.
• Writing, updating and review of departmental policies and procedures.
• Management of 1200 line item warehouse, 850 line item distribution room and receiving dock.
• Development and adherence to yearly departmental budget.
• Completion of annual and 75 day employee evaluations.
• Authored various tutorials and instruction guides used in the department and across the corporation.


Corporate Stores

July 1995 - July 1998


Central Messenger Service

September 1990 - July 1995


Central Messenger Service

March 1987 - September 1990

Qualifications & Certifications

Business Administration

Eastern Michigan University

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