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Austen - Bar Manager - Horley, UK

Michael Austen

Horley, UK


Bar Manager

  • Full time
  • Part time
  • One time
  • Contract
  • Temp


40 years experience within the industry

Work History


The Royal Oak

Up to January 2011

• I managed a team of 6+ staff, having hired all of them, including bar staff, waitresses and kitchen staff. I scheduled all shifts for all the staff and delegated tasks and responsibilities as
necessary to the staff each day.
• I was responsible for all invoicing and billing, as well as ordering all products such as alcohol and food and ensured payment for goods was sent in a timely fashion.
• I ensured that the costs were managed and the pub therefore was always profitable.
• I built up strong relationships during my time here, with both the breweries as well as the providers of food etc.
• I ensured everything in the pub complied with all laws and regulations relevant to our
• I made sure The Royal Oak was a focal point for the local community, so as well as making it a home from home for the regulars, I also sponsored the local football team and regularly ran
raffles etc for local charities.
• To entice new customers to the pub, I often ran promotions (such as curry night) and introduced an Open Mic night on the first Sunday of every month.
• I was also responsible for all cellar work.

General Manager

Anerley Arms

• During my time at Anerley Arms, I was responsible for ensuring that all targets set by the brewery were met and exceeded and that the pub made a profit.

Relief Manager

General Metropolitan, King's Road & Chelsea area


General Manager

The Bridge Public House & Restaurant


Senior Assistant Manager

Hildon Manor

• During my time here, I was trained in all areas of the business.

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