I set-up Call Centres and has recently set up a Call Centre at Vaal University of Technology. I was also assigned to train, manage, Assess staff under the Research Directorate of Vaal University of Technology. I was also assigned by the Township Project to train Business owners in Vaal on how to do a Business Plan and Income Statement. I also did the Business Case Studies for the Micro-Franchising Launch held at Maccauvlei in Vaal for the Business Owners and the winners were selected for packaging.
I am a registered Constituent Assessor with Services Seta for National Diploma: Contact Centre Management Level 5, National Diploma: Marketing Communication Level 5, National Diploma:Customer Management Level 5, National Certificate:Managemet Level 3