January - AS400 - Portland, OR, USA

Mervin January

Portland, OR, USA

Services

AS400

Summary:

AS400 Systems maintained

• iSeries V6R1M1 (current in 2013))
• iSeries 520 9406 (V5R3 in 2012)
• O/S up to v4r4, v5r3, i5/OS
• eSeries
• Power Drives


AS400 primary tasks performed

• IPL’s
• SAVSYS, System Backups
• PTF’s
• File Journaling
• DB/2 monitoring
• Daily Health Checks
• Subsystem Monitoring
• JDA AWR Warehouse Software (1 year experience)
o Upgrades and monitoring of system
o Version 7.7.3 to 7.9.6
• User Profiles setup
• System Values
• Message Queues
• Troubleshooting (logs, errors, journals, subsystems)
• Library Maintenance
• Service Tools
• Maintenance of Disk Pools
• Monitor performance
• Auxiliary storage Pools (ASP)
• DASD – Direct Access Storage Device
• MIMIX monitoring (less than 1 year)
• Partitions (LPAR) & Memory
• iSeries Navigator (client access)
• HMC (Hardware Management Console)
• Disaster Recovery Plans (tested successfully!)
• Disk Reorganization Tool
• Tape Drives & Tape Libraries

Work History

Administrator & Technology Consultant

Sunlight Supply

August 2013 - September 2013

Responsibilities:
• AS/400 Administration
o Full system audit required due to no skills in house
• JDA Advanced Warehouse Upgrade
• DB/2 and SQL 2008 database support, maintenance, and system audit
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.


3

ER Event

C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes
• Duties included Solution Explorer Data Security setup for ERP 8.9, EnterpriseOne Data
Security, and Full Life Cycle implementation of best practices, System Analysis,
Troubleshooting, Gap Analysis, ERP System Audits, SQL Database Administration, SQL
Queries, JAVA server support, and daily health checks.

Scheduler maintenance, and ad-hoc system changes

Data Security

FULL ERP system audit, OMW Promotions, OCM, User/Group Profile
changes, Troubleshooting all user issues, Weekly Package Maintenance, Deployment, Job
Scheduler maintenance, and ad-hoc system changes.
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.

Project: Bombay Company (Ft. Worth, TX)
Technical CNC/Independent Contractor
Responsibilities:
• Created Network/System Diagrams, Status Reports, Dashboard Data, Health checks, System
Status, and Performance Monitoring.
• Brought in to fix the Recovery from an incomplete Installation and Upgrade of JD Edwards
OneWorld B732 to XE Application (Financials & Distribution/Logistics), on Co-Existent
AS/400.
• Workflow Administration, Security Setup and UAT, General Ledger Support
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security
• Provided Senior level CNC Technical Support, Websphere 4.0, reconfigured ODBC's data
sources, OneWorld services, OCM mappings
• Hands on development includes C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes
• Active Directory User Accounts Technical Support
• Workflow Administration, Security Setup and UAT, General Ledger Support
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• In-house classroom training, Development of training materials and customized processes,
Scheduling of training courses for internal employees, Documentation of training
procedures, JDE OneWorld Xe Boot Camp Collateral - Foundation / Distribution /
Manufacturing / Financials / Technical, Specialized Software Applications for internal
classroom training on stand-alone PC computers and...

Platt Electric Supply

February 2011 - April 2011

AS/400 Computer Operations, Helpdesk, Mimix Support
• Reconfigured and provide Support for Mimix Applications Version 6.015.02
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.
• Provided AS/400 Server support to End-users, IBM CE's, and general population
• Month end Accounting Report Processing
• Troubleshooting errors, failed jobs, and locked files
• General Work Hours - 6am-10am (PST)

World Installs

(1). Implementations (8).

Provided Senior

level CNC Technical Support, Websphere 4.0, Oracle Application Server
Portal, reconfigured ODBC's data sources, OneWorld services, OCM mappings
• Hands on development includes C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes
• Workflow Administration, Security Setup and UAT, General Ledger Support
• Created Network/System Diagrams, Status Reports, Dashboard Data, Health checks, System
Status, and Performance Monitoring.
• Provided fully documented project management plan, leadership, hands-on, and guidance in migration, troubleshooting user issues, implementation plan, diagram of current
architecture versus future architectural scope, and upgrade process.
• Assisted with Sarbanes Oxley Audit Planning & Preparation. Provided written SQL Database
Administration, SQL Queries, and best practices of database maintenance.
• Configuration required validation, connection re-establishment, and verification of database
security and integrity. This includes individual training on troubleshooting techniques, Data
Security setup, best practices, and fully detailed procedural instructions for local system
administrators.
• In-house classroom training, Development of training materials and customized processes,
Scheduling of training courses for internal employees, Documentation of training
procedures, JDE OneWorld Xe Boot Camp Collateral - Foundation / Distribution /
Manufacturing / Financials / Technical, Specialized Software Applications for internal
classroom training on stand-alone PC computers and laptops.

Sr. Technology Consultant

Supreme Helpdesk Corporation

From June 2008

(Portland, OR) June 2008 - Present
formerly known as Royalty Consulting Services, LLC
Sr. Technology Consultant
Responsibilities:
• Wired network cabling, setup, and troubleshooting.
• Wireless network setup and troubleshooting.
o Configuration of Wireless Access Points
o Placement and testing of Wireless Access Points
o SSID and RF testing of signals and connectivity
o HyperTerminal sessions used to Verify and Validate settings
• Telephony skills include
o Extending telephone lines.


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o Troubleshooting DeMarc Issues.
o Cabling new telephone lines plus extensions.
o Installation of Mediatrix Devices (Office Depot)
o Performing Cross Connects as required
o Phone programming (manuals required)
o Installations of various PBX systems including Engenius, Nortel(model 2616,
BMS, Norstar), Panasonic, Avaya, Premier, Meridian, Gateway, NEC, Intertel,
Mitel, Toshiba, Cisco, and Xorcom
• IBM Server maintenance, troubleshooting, and installation
• AS/400 Administration
• Maintain and support DNS, DHCP, Proxy Services. routing and switching protocols, WIFI,
firewalls, network protocols, virtual server, and networking topologies
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.
• Cisco Routers and switches - troubleshooting, installations, updates
• Documentation consists of Network/System Diagrams, Status Reports, Dashboard Data,
Scope Creep Status, Performance Monitoring, Project Plan and more.
• Active Directory User Accounts Technical Support
• Performed Java Application Server (JAS)/Websphere (IBM and Windows), Administration & Support. Develop test scripts, Evaluate test results, and Identify corrective actions
• Pre-Sales Activities, Architectural Scope, and Product Demonstrations.
• Change Management...

Peoplesoft EnterpriseOne Trainer

Bogotá, Colombia

Trainer for JD Edwards Foundation/Financials Modules - ERP 8.12 (one week course)
• Trainer for JD Edwards Distribution Module ERP 8.12 (one week course)
• In-house classroom training, Development of training materials and customized processes,
Scheduling of training courses for internal employees, Documentation of training

Boot Camp Collateral

Foundation / Distribution / Manufacturing /
Financials / Technical, Specialized Software Applications for internal classroom training on stand-alone PC computers and laptops.

Teacher Insur. Assoc

TIAA-CREF

May 2008 - December 2008

Annuity-College Retirement Equities Fund)
EXP AG Production Support Consultant
Responsibilities:
• Sungard's OPS Workflow Production Support
• Image Capture Production Support
• Database Monitoring(SQL Queries)
• Maintain and support DNS, DHCP, Proxy Services. routing and switching protocols, WIFI,
firewalls, network protocols, virtual server, and networking topologies
• Documentation consists of Network/System Diagrams, Status Reports, Dashboard Data, and Performance Monitoring.
• IT Audits including health checks, project plans, risk assessment, internal controls,
security setup, segregation of duties, audit reports, internal control test, operating
procedures, technical documentation, execution plans, and preparation of client
deliverables.
• Integration Services (Message Queue)
• Triage (Trouble Ticket Assignment)
• Performed end-user troubleshooting
• Published Bi-weekly Newsletter
• ISV Integration Services Message Broker Queue


5

Project Manager (JDE OneWorld ERP

Springs Creative

April 2008 - May 2008

8.12 Security and ERW Reports Development)
Responsibilities:
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• In-house classroom training, Development of training materials and customized processes,
Scheduling of training courses for internal employees, Documentation of training

ERW Report Creation, Development, and Modifications

Boot Camp Collateral

Foundation / Distribution / Manufacturing /
Financials / Technical, Specialized Software Applications for internal classroom training on stand-alone PC computers and laptops.
• ERW Report Creation, Development, and Modifications
• Suggestions for Project Management (submission of life cycle processes
• Troubleshoot Sales Order Status Changes (shipment level)
• Provided Senior level CNC Technical Support, reconfigured ODBC's data sources, OneWorld
services, OCM mappings
• OSSO / OID - Single sign-on / Oracle Internet Directory support
• Workflow Administration, Security Setup and UAT, General Ledger Support
• Hands on development includes C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes
• Assisted with Data Browser Query Training for end-users
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.
• Documentation consists of Network/System Diagrams, Status Reports, Dashboard Data,
Scope Creep Status, Performance Monitoring, Project Plan and more.
• Security Implementation (from scratch where no security previously existed)
• Accounts Payable - Check Print troubleshooting and fixes put in place

Project Manager (JDE OneWorld ERP

Watson Pharmaceuticals, Inc

March 2008 - May 2008

8.10 Security)
Responsibilities:
• Requirements Gathering, Software Selection, Tech Support, User Acceptance Testing
• Documentation consists of Network/System Diagrams, Status Reports, Dashboard Data,
Health checks, System Status, and Performance Monitoring.
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security
• Provided Senior level CNC Technical Support, reconfigured ODBC's data sources, OneWorld
services, OCM mappings
• Active Directory User Accounts Technical Support
• OSSO / OID - Single sign-on / Oracle Internet Directory support
• Workflow Administration, Security Setup and UAT, General Ledger Support
• DSI Application Administration & User Profile Maintenance
• Windows 2003 Administration (Active Directory), Network Lockouts
• JDE Auditing Tables, Business Object Locks, Workflow setup and support
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.
• SQL Queries, WinSQL, and EXTRACTION of data, Job Scheduler, Branch Plant setup


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• Remote PC support, Citrix Printer Support & Troubleshooting
• Citrix Access Management Console Administration
• AS/400 End of Day Processes, Job Control & Monitoring, Nightly Jobs, Hung Sessions

Existence to ERP

Provided support for HRMS modules and Payroll Modules during upgrade process.
• Created Network/System Diagrams, Status Reports, Dashboard Data, Health checks, System
Status, and Performance Monitoring.
• This includes support for the following: CNC, Data Security setup for Role-based, Row Level,
Solution Explorer, Application, Menus & Task Views, Action, and Executables.
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security
• Provided Senior level CNC Technical Support, Websphere 4.0, reconfigured ODBC's data
sources, OneWorld services, OCM mappings
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.
• Workflow Administration, Security Setup and UAT, General Ledger Support
• Hands on development includes C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes


11 • Supported User Acceptance Testing, Troubleshooting and Resolution of issues, some Daily
Operations, SQL 2000, SQL Queries, AS/400 DB/2, and assistance with Java Application
Servers.
• Assist with implementation of internal Workflow functionality for Financial modules

EnterpriseOne

Documentation consists of Network/System Diagrams, Status Reports, Dashboard Data,
Health checks, System Status, and Performance Monitoring.
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security
• Provided Senior level CNC Technical Support, Websphere 5.0, Oracle Application Server
Portal, reconfigured ODBC's data sources, OneWorld services, OCM mappings
• Active Directory User Accounts Technical Support
• Workflow Administration, Security Setup and UAT, General Ledger Support

Project Manager (JDE OneWorld ERP

Giant Cement Holding, Inc

September 2007 - December 2007

8.10 Security)
Responsibilities:
• Documentation consists of Network/System Diagrams, Status Reports, Dashboard Data,
Health checks, System Status, and Performance Monitoring.
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• Performed FULL JDEdwards system IT audit
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.
• Hands on development includes C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes
• Documentation consists of Network/System Diagrams, Status Reports, Dashboard Data,
Health checks, System Status, and Performance Monitoring.
• OSSO / OID - Single sign-on / Oracle Internet Directory support
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security
• Provided Senior level CNC Technical Support, reconfigured ODBC's data sources, OneWorld
services, OCM mappings
• Workflow Administration, Security Setup and UAT, General Ledger Support
• Created documentation for (1) Risk Assessment, GAP Analysis, Change Management, Security
Matrix, Project Plan, Security Components, System Development Life Cycle, System
Architecture "before & after".
• Lead Weekly strategy & discovery Sessions, Built project Plan, delegated authority.
• Wrote SQL queries to extract pertinent information
• Provided weekly status and Progress Reports to upper level management

JDEdwards OneWorld XE Consultant

Cedar Fair (Carowinds Theme Park)

March 2007 - May 2007

Responsibilities:
• Requirements Gathering, Tech Support, User Acceptance Testing
• Created Network/System Diagrams, Status Reports, Dashboard Data, Health checks, System
Status, and Performance Monitoring.
• Provided senior level CNC Technical Support, reconfigured ODBC's data sources, OneWorld
services, OCM mappings to correct a system that was "dead in the water" when I arrived.
Also provided support to end-user community. Built and deployed new Production packages for synchronization purposes.
• Audited the system, made suggestions, redirected PDF output for HTML JAVA web servers.
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.


7
• Provided OMW documentation, performed OMW modifications to Transfer Activity Rules to synchronize environments, modified task views and security.
• Hands on development includes C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes
• MS SQL Server Admin, SQL Queries, Batch Queues, ESU's, OCM, and security workbench.

JDE OneWorld Xe Disaster Recovery Specialist

Equity Group Investments

January 2006 - February 2006

Responsibilities:
• Worked remotely to create a Disaster Recovery environment. Provide Sr. Level CNC
technical consultant experience in setting up new Enterprise Server, auditing of current
system, full administration of SQL 2005 database, SQL Queries, and setup of ODBC data
source connectivity.
• Maintain and support DNS, DHCP, Proxy Services. routing and switching protocols, WIFI,
firewalls, network protocols, virtual server, and networking topologies
• Hands on development includes C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes
• Documentation consists of Network/System Diagrams, Status Reports, Health checks, System
Status, and Performance Monitoring.
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.
• Documentation consists of Network/System Diagrams, Status Reports, Dashboard Data,
Health checks, System Status, and Performance Monitoring.
• Active Directory User Accounts Technical Support
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security
• Provided Senior level CNC Technical Support, Oracle Application Server Portal, reconfigured
ODBC's data sources, OneWorld services, OCM mappings
• Workflow Administration, Security Setup and UAT, General Ledger Support
• Discuss setup and implementation of Oracle Application Server Portal

ERP Consultant (Business Applications Developer)

Edens & Avant

July 2006 - December 2006

Responsibilities:
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• Documentation consists of Network/System Diagrams, Status Reports, Dashboard Data,
Health checks, System Status, and Performance Monitoring.
• Maintain and support DNS, DHCP, Proxy Services. routing and switching protocols, WIFI,
firewalls, network protocols, virtual server, and networking topologies
• Hands on development includes C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes
• Provided expertise and support on Peoplesoft ERP 8.0, ERP Report Development, MS Access
Development, Crystal Reports XI, SQL DBA Support, SQL Queries, CNC Administration and
Data Security, Weekly strategy sessions, troubleshoot End-user problems, implement "best -


8
practices," regulate standard maintenance activities, Visio Diagrams, cleanup, backups,
data manipulation, and overall maintenance, Administration Help throughout current
system, Developer's Toolset, Object Migration using OMW, technical lead for implementing
new business applications.
• Assisted with GL, AR, AP, Fixed Assets, Job Cost, and 3rd-party applications. Performed
Sarbanes Oxley Audit Planning & Preparation. Provide guidance on Upgrade Procedures,
Helped develop architectural schema for Order to Cash Process, Procure to Pay, and other
Financial processes.
• Performed CNC upgrade project planning for Migration Path from ERP 8.0 to 8.12.
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security
• Provided Senior level CNC Technical Support, Websphere (4.0 - 8.5), Oracle Application
Server Portal, reconfigured ODBC's data sources, OneWorld services, OCM mappings
• In-house classroom training, Development of training materials and customized processes,
Scheduling of training courses for internal employees, Documentation of...

Technical ERP CNC Administration

June 2006 - July 2006

Responsibilities:
• CNC support for ERP 8.11
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• Created Network/System Diagrams, Status Reports, Dashboard Data, Health checks, System
Status, and Performance Monitoring.
• Active Directory User Accounts Technical Support
• Hands on development includes C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes
• Performed package builds, web-client generations, client & server package deployments, and troubleshooting. Performed Sarbanes Oxley Audit Planning & Preparation. Perform setup and validation of Data Security for "power users" and standard end-user community.
• Provided technical support for current implementation. This includes "best practices" for current and future architecture. Assist with GL, AR, AP, Fixed Assets, Job Cost, and 3rd-party
applications.
• Performed knowledge transfer to internal employees for post-implementation support.
Perform modifications to current system as well as creation of new environments as needed.
• Provided technical expertise for the implementation of any new business applications,
documentation & design guides, monthly ERP calendar of events for "best practices,"
change order management system flow, and ad-hoc system changes.
• Performed Web Sphere Administration


9
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security
• Provided Senior level CNC Technical Support, Websphere 5.0, Oracle Application Server
Portal, reconfigured ODBC's data sources, OneWorld services, OCM mappings
• Workflow...

Technical ERP Consultant

Acceptance

December 2005 - January 2006

Responsibilities:
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• Peoplesoft/JDE 8.10 and 8.11 - Troubleshoot ERP 8.10 Deployment Server and rebuild using
virtual machine. Complete full client/server package to test new customized objects for external customer.
• Installation of JDE 8.11 on new farm of virtual machines including deployment, enterprise, and HTML Websphere (4.0 - 8.5)Administration. Complete full parent packages for new
client and server to enable point of reference for development activities.
• SQL Database Administration - SQL Queries and configuring new installation with valid copy of current databases. Configuration required validation, connection re-establishment, and verification of database security and integrity. Complete knowledge transfer as required for
new system.

Technical Migration Consultant

Sault Ste Marie Indian Tribe

Responsibilities:
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• Peoplesoft 8.11 - Perform FULL Technical Knowledge Transfer for ERP 8.11
EnterpriseOne Applications and configuration.
• Active Directory User Accounts Technical Support
• Responsible for initial development of business logical models. This included, but is not
limited to working independently and in collaboration with Architects, Programmers, DBA's, and other project resources to resolve key project issues and challenges.
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.

Milton Hershey School

July 2005 - January 2006

(Hershey, PA) July 2005 - January 2006
CNC/SQL/DB2/AS400/JAS
Responsibilities:
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• Peoplesoft 8.11 - Provided fully documented project management plan, leadership, hands- on, and guidance in full implementation and upgrade from JD Edwards OneWorld Xe Co-

Technical Consultant, SQL/CNC

Franklin Electronic Publishers

February 2005 - June 2005

Responsibilities:
• Provided CNC Technical Support and Troubleshoot User Problems for JD Edwards OneWorld
Xe (Financials, Mfg, & Distribution/Logistics), Citrix Metaframe Administration/Support
(Release-XPe), Sarbanes Oxley Audit, Technical Documentation to assist with establishment of written Change Management Procedures, Full SQL Database Administration, SQL Queries
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security
• Active Directory User Accounts Technical Support
• Provided Senior level CNC Technical Support, Websphere 4.0, reconfigured ODBC's data
sources, OneWorld services, OCM mappings
• Workflow Administration, Security Setup and UAT, General Ledger Support
• Created Network/System Diagrams, Status Reports, Dashboard Data, Health checks, System
Status, and Performance Monitoring.
• Troubleshoot user problems, Helpdesk Ticket resolution, Weekly strategy sessions,
• Hands on development includes C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes
• IT Audits including health checks, project plans, risk assessment, internal controls, security
setup, segregation of duties, audit reports, internal control test, operating procedures,
technical documentation, execution plans, and preparation of client deliverables.
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• Planned migration path for Xe to ERP 8.11 upgrade, to include JAS/ WebSphere Server
support, and best practice recommendations for CNC administration.

JDEdwards OneWorld & Peoplesoft EnterpriseOne Technology Consultant

Protocol Consulting Services, LLC

June 2004 - May 2008

(Charlotte, NC) June 2004 - May 2008
JDEdwards OneWorld & Peoplesoft EnterpriseOne Technology Consultant
Responsibilities:
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Testing
• Trainer for JD Edwards Foundation/Financials Modules - ERP 8.12 (one week course)
• Trainer for JD Edwards Distribution Module ERP 8.12 (one week course)
• Assist with implementation of internal Workflow functionality for Financial modules
• Active Directory User Accounts Technical Support
• Lotus Notes User Support (Tech Support)
• Provided Senior level CNC Technical Support, Websphere (4.0 - 8.5), Oracle Application
Server Portal, reconfigured ODBC's data sources, OneWorld services, OCM mappings
• JD Edwards Upgrade Experience (Xe to 8.10 / Xe to 8.11) (AS/400 & MS Windows platform)
• Peoplesoft Upgrade project planning experience (8.0 to 8.12)
• Peoplesoft support experience (B732, Xe, 8.0 to 9.0)
• Workflow Administration, Security Setup and UAT, Order to Cash Process, General Ledger
Support
• Peoplesoft Upgrade (Xe to 8.11 AS/400 and MS Windows platforms)
• Documentation consists of Network/System Diagrams, Status Reports, Dashboard Data,
Scope Creep Status, Performance Monitoring, Project Plan and more.
• Hands on development includes C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes
• Development Toolset Experience: 8.96
• JD Edwards & Peoplesoft Installations (FULL Implementations have been completed)
• Install Crystal Reports, Websphere (4.0 - 8.5), Crystal Enterprise on Deployment server
• Performed Java Application Server (JAS)/ Websphere (4.0 - 8.5) Administration & Support.
Develop test scripts, Evaluate test results, and Identify corrective actions
• Pre-Sales Activities, Architectural Scope, and Product Demonstrations.
• Change Management Facilitator (Change Management Documentation & Approval...

Consultant, Software Engineer

Microstrategy, Inc

October 2004 - January 2005

Responsibilities:
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• Provided CNC Technical Support for JD Edwards OneWorld Xe (Financials & Distribution/Logistics), Sarbanes Oxley Audit, Initiate upgrade path to Peoplesoft

Technical Consultant/Independent Contractor

E.R.P. Services Group

July 2004 - August 2004

Responsibilities:
• Provided Remote CNC Technical Support, Forecasting, Configuration, Setup, Planning, "Go-
Live" Analysis & Design, Data Security, Task View Creations, and Troubleshooting for
Implementation customers on Peoplesoft ERP 8.9 and JD Edwards OneWorld.
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• Maintain and support DNS, DHCP, Proxy Services. routing and switching protocols, WIFI,
firewalls, network protocols, virtual server, and networking topologies

Sr. Applications Administrator (ERP8/Xe)

OneNeck IT Services

January 2003 - June 2004

Responsibilities:
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• Network/System Diagrams, Status Reports, Dashboard Data, Health checks, System Status, and Performance Monitoring.
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security
• Provided Senior level CNC Technical Support, Oracle Application Server Portal, reconfigured
ODBC's data sources, OneWorld services, OCM mappings
• Workflow Administration, Security Setup and UAT, General Ledger Support
• Provide Technical Support to 7 different customers for JD Edwards OneWorld CNC, World,
OMW, Xe to ERP 8.9 upgrade, create SPECS, design, develop and test configurations, Change
Management System, Full ERP system audits, and limited functional support, Vertex DB
updates, SQL DBA, SQL Queries, Project Lead Responsibilities, ESU's, ASU's, Service Packs,
BSVW, TDA, RDA, JAVA Web Client, Documentation of Internal Processes, Risk Management,
SDLC, and daily contact with customer.

Independent Contractor -Auditor

Accident & Injury Chiropractic

July 2002 - September 2002

Responsibilities:
• IT related work on LAN. Audit Worker compensation claims, Diagram processes using Visio
software toolset. Process TWCC forms, Verification of BRC, CCH, patient data, and insurance
carrier information.
• Work on disputed claims until resolved. Perform due diligence, medical billing, and collections.

Project: Independent Contractor (Dallas, TX)
Independent Contractor
Responsibilities:
• Short-term contracts with various companies including JDEdwards OneWorld Xe Toolset for
A/P Bank Payment process EFT, BSVW, TDA, RDA , JAVA Web Client, and OneWorld Xe Table
Conversions, Auditing Worker Compensation files, Electronic Billing, Network System
Administration, Entitlement Dispute Resolution, Windows 2000 Admin, Eclipse software
Operation & Maintenance, MS Access DBA & development.
• SQL Database Administration included SQL Queries, nightly backup verification and maintenance, setup of database security and data integrity validations.

Sr. Technical Consultant - JDE OneWorld

UBICS, Incorporated

March 2002 - April 2002

Responsibilities:


14
• JDEdwards OneWorld Installation B733, CNC, Implementations, OneWorld software Demos,
class instruction, interviewing potential employees.
• Created Network/System Diagrams, Status Reports, Dashboard Data, Health checks, System
Status, and Performance Monitoring.
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• SQL Database Administration included SQL Queries, creating new databases, performing
database security, setting up backups, assigning DTS schedules, and maintaining database
integrity.
• In-house classroom training, Development of training materials and customized processes,
Scheduling of training courses for internal employees, Documentation of training
procedures, JDE OneWorld Xe Boot Camp Collateral - Foundation / Distribution /
Manufacturing / Financials / Technical, Specialized Software Applications for internal
classroom training on stand-alone PC computers and laptops.

Supervisor/Tech Lead - OW Xe Support

Valor Telecommunications

October 2000 - February 2002

Responsibilities:
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• Created Network/System Diagrams, Status Reports, Dashboard Data, Health checks, System
Status, and Performance Monitoring.
• Implemented and Maintained a fully integrated JD Edwards OneWorld System. Hands-on

Sr. CNC Consultant - JD Edwards OneWorld

Deloitte & Touché

February 2000 - September 2000

Responsibilities:
• Requirements Gathering, Software Selection, SDLC, User Training, Tech Support, User
Acceptance
• In-house classroom training, Development of training materials and customized processes,
Scheduling of training courses for internal employees, Documentation of training
procedures, JDE OneWorld Xe Boot Camp Collateral - Foundation / Distribution /
Manufacturing / Financials / Technical, Specialized Software Applications for internal
classroom training on stand-alone PC computers and laptops.
• Created Network/System Diagrams, Status Reports, Dashboard Data, Health checks, System
Status, and Performance Monitoring.
• JDEdwards OneWorld Technical and Functional Support (Financials, Mfg/Distribution,
Procurement & Inventory Management, Foundations, Data Security Matrix).
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security
• Hands on development includes C++ source code changes, SPEC changes, Form changes,
RDA/FDA, ERW Report Tool changes, Business Function creation/modify changes, ER Event
Rules changes, Application changes
• Provided Senior level CNC Technical Support, reconfigured ODBC's data sources, OneWorld
services, OCM mappings
• Workflow Administration, Security Setup and UAT, General Ledger Support
• Assisted with AS/400 World Migration to OneWorld. Risk Management, identify proposal
opportunities, resolution of engagement issues, define client problems correctly, Full I.T.
System Audits, SQL Queries, anticipate conflict between engagement requirements and staff
needs, monitor job progress, demonstrate active listening skills to understand and support
clients.
• Transfer of knowledge to staff; communicate complex ideas and best practices.
Implementations (3).

CNC Consultant

Laser/Data Services, Inc

August 1997 - October 1999

AS/400, NT, SQL, OneWorld
Responsibilities:
• Exemplified technical proficiency in AS/400 and NT environments for JD Edwards OneWorld
Application. Software Installation, PC Troubleshooting, Problem-solving, Systems
Integration, Technical Lead, Performance Tuning, Administration and Technical Support,
SQL Queries, Data Conversion (Media - 8MM, 3490, & ¼ inch cartridges), and CNC.
• CNC Administration, Package Builds & Deployments(daily), Task Views/Menus, Full level
security


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• Provided Senior level CNC Technical Support, reconfigured ODBC's data sources, OneWorld
services, OCM mappings
• Workflow Administration, Security Setup and UAT, General Ledger Support
• Skills performed on the following platforms: AS/400 Midrange Systems, Windows
NT/95/98/Workstation. Database Administration performed on the following Relational
Database Management Systems: SQL Server 6.5/7.0 RDBMS, Access 97/2000, OW Installs

Systems Management Integrator

I.B.M. Global Services

June 1996 - July 1997

Provided AS/400 Tech Support (24/7) for various accounts including Technical Support
Documents.
• Provided performance reporting to include average response time, total CPU utilization,
number of transactions, SQL Queries, and average disk utilization.
• Developed action plan based on research, facts, and data for problem resolution.

Tactical Computer Repairman (39Y)

INACTIVE SINCE

June 1990 - May 1995

(Ft. Sill, OK) Motor Vehicle Operator Truck Driver (88M)
(Ft. Jackson, SC) Basic Training


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Qualifications & Certifications

Winnsboro High School (Louisiana)

Computer Information Systems

Grambling State University

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