- Full time
- Part time
- One time
I am the National coffee champion of India .
Am working as coffee trainer ,Coffee expert ,Coffee quality controller ,
I innovate new beverages
The Oberai Bangalore
March 2007 - January 2008
Joined Café coffee day as a Operational Trainee at Chennai (18th Feb 2008).
• Promoted as Assistant Manager - Operations (Handled flagship store - Ispahani centre Chennai).
• Promoted as Retail Management Trainee on Aug 2009.
• Working with The Café coffee day, Bangalore as Coffee Trainer to date.
• Handling Beverage training for South region specially coffee (350 Cafes).
Chef; COMIC-3 The oberoi -bangalore
• Making all the mice en place for the shift.
• Handled shift absence of seniors.
• Handled Breakfast buffet.
• Indenting required ingredients for the week and daily basis.
• Co-ordinated for special events (Chettinadu Fest).
ASSISTANT MANAGER (OPERATIONS)
• Managing the Store activities.
• Target and achievements
• Training and guiding the team at the store level.
• Conducting meeting every day to discuss and express the employee concern and department related issues with the senior management
• Motivating the team towards a common goal.
• Investigated and resolved Service related complaints ensuring customer satisfaction and repeat business
• Monitoring the services done by the team members for the organizational set standard, to ensure timely delivery of guest orders
• Done two events in store level to increase walk ins & sales
• Maintaining daily, weekly, and monthly reports like P&L, Daily Sales (12 cafes).
• Maintaining Cutlery & Crockery Inventory for our region cafes and sending reports weekly
• Handled sales breakup report of our region cafes every week with specified details of guest count, total bills, wastage of food, split break up of sales (12 cafes).
RMT PROGRAME (Retail management trainee)
HR DEPARTMENT (Training, Recruitment, Employee engagement)
• Planned and scheduled recruitment of candidates for Bangalore city training program.
• Counselling staff on future prospects, education and personal issues to ensure and increase job satisfaction and personal growth.
• Actively involved in the recruitments of Team...
Qualifications & Certifications
Pandmanabapuram Higher secondary school
Hospitality and Hotel Administration
Madurai Kamaraj University
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