Sana - Client Services - Johannesburg, GP, South Africa

Melody Sana

Johannesburg, GP, South Africa


Client Services

  • Full time
  • Part time
  • One time
  • Contract
  • Temp


I have been working as a Client Service Manager for a Corporate Shuttle service in Sandton since 2013. I am responsible for reservations and dispatch, fleet management, HR - Recruitment and Discipline, client services, office management and monthly income and expenditure reporting. I work with corporate clients that provide shuttle services for their employees and i am the point of communication between both companies. Correspondance is done via email and telephone calls.

Work History

Client Services Manager

Deltacab Corporate Shuttle Service

From June 2012

• Daily reservations and schedules
• Fleet Management
• Client liaison
• HR - Recruitment, Training & Discipline.
• Monthly income and expenditure reporting
• Assisting Marketing team with growth strategy implementation
• Assistant to the CEO .(delegated duties)

PA to the Director

Ubuntu Brands (Group of Restaurants)

June 2012 - December 2012

• Diary management and Arranging meetings
• Responsible for the front office at Head Office.
• Email Correspondence
• Cooperate reservations
• Weekly cash up and banking reports for all four restaurants
• Weekly restaurant visits
• Monthly reports on managers' month procedures
• HR - Recruitment, Selection, Discipline, Salaries, Staff Training and creating and updating employee database
• General office administration
• Any other delegated tasks

Personal Assistant

Wood Machine Traders

June 2010 - June 2012

• Managing the Director's diary
• Managing the front office
• General administration
• Internal sales (woodworking machinery)
• Drafting letters of correspondence with suppliers and customers
• Filing, invoicing and quotations
• Customer relationship management
• Performing any other delegated tasks

Credit/ Accounts Clerk

Edgars, Mutare, Zimbabwe

January 2006 - April 2007

• Cashier Operations
• Receiving and Recording Stock
• Opening new accounts and monitoring existing ones
• Implementing the application of the credit policy with assistance from the line manager.


1. Mr Terry Hannan
Wood Machine Traders

Cellphone: 083 458 4682
Business: 011 023 6656

2. Mrs Alicia Pieterse
Leadership and Life Change Facilitator
Nurturing Growth Trading

Environmental Manager

From January 1980

Kumba Iron Ore

Cellphone: 083 555 6031
Business: 012 679 2151

Qualifications & Certifications

Post Graduate Diploma in Hospitality and Tourism Management

Confederation of Tourism and Hospitality

Advanced Diploma in Travel Tourism and Hospitality Management

Association of Business Executives (abe) uk

Mutare Girls High School (Zimbabwe)

French, Management of Business and Geography

Zimbabwe School Examinations Council

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