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Melody C. Nalls
This letter is to express my interest in bringing my years of expertise in social services and case management to your company. I am certain that my skills and experience when linked with the vision of your company will serve to create dramatic and outstanding service to the community.
Throughout my career, I have worked closely with communities to improve their lives; and have been a part of ground breaking work in the area of disproportionality in health and human services to reduce disparity of services and casework practices affecting disadvantaged populations. It is my passion and desire to see communities and people thrive, and be empowered with the skills and resources needed to be successful.
You will benefit from my outstanding ability to motivate a team, supervise/monitor budgets, meet administration requirements; accurately document cases, handle crises, and speak publicly.
Enclosed is my resume to provide you with the details of my skills, however, a positive and personal interview would more accurately reveal my qualifications and the contribution I can make towards your organization’s future success.
Thank you for your time and consideration. Please do not hesitate to contact me if you have questions.
Melody C. Nalls
Texas Department of Family and Protective Services
• Investigative Supervisor
The position supervises a unit of caseworkers and support staff responsible for providing Investigative Services for Child Protective Services. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, children, school personnel and all other aspects of the community. Plans and manages unit operations to achieve project goals and objectives for service delivery by monitoring budgets and caseloads, consulting with staff on case issues, approving leave, and holding unit meetings. Manages and develops staff through review of performance data, conferences, training, and performance appraisal. Interprets program policy and procedures to unit staff, other agency staff, and the general public. Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. Makes casework decisions regarding the removal and placement of children and works with county and district attorneys on legal measures to facilitate services on Child Protective cases. Performs other duties as assigned and required to maintain unit operations..
• Child abuse/neglect Investigator
Investigations included conducting interviews and gathering information about the report in order to determine the degree of intervention necessary. The responsibility to assess risk and safety and may recommend services for the child and family, which will help reduce the risk of further abuse or neglect. The purpose of the investigation was to determine if a child could safely live with his or her family, whether abuse or neglect had occurred, whether other children in the family were also victims of abuse or neglect, whether there was a risk for...
Qualifications & Certifications
Graduate School at Texas Woman's University, Texas Woman's University
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