Ngwenya - Personal Assistant - South Africa

Melissa Ngwenya

South Africa

Summary

Creative thinker
Quick learner
Problem solver

Services

Personal Assistant

Summary:

Duties include, but not limited to:
devising and maintaining office systems, including data management and
filing; arranging travel, visas and accommodation. Organizing and maintaining diaries and making appointments; dealing with incoming emails

Work History

Receptionist

Norton's Auto Body Spray

September 2007 - December 2010

• Responsible for the handling of written correspondences, the compiling of reports
• Scheduling appointments and the management of the office. Also responsible for maintaining a good working relationship with employees, clients, and customers.
• In charge of handling all customer complaints diplomatically and ensuring they are resolved amicably.
• Accuracy and attention to detail
• Ensuring high levels of customer satisfaction
• Responsible for the handling of written correspondences, the compiling of reports
• Scheduling appointments and the management of the office. Also responsible for maintaining a good working relationship with employees, clients, and customers.
• In charge of handling all customer complaints diplomatically and ensuring they are resolved amicably.
• Accuracy and attention to detail
• Ensuring high levels of customer satisfaction
• Management of the principal’s diary and appointments
• Helping the principal manage output, workflow and office deadlines.
• Accurate taking and relaying of messages from e-mail and telephone also responsible for customer queries and requests.
• Draft, type and dispatch all of the principal’s correspondence. Liaise with relevant individuals for meetings.
• Maintaining a comprehensive filling system, type documents, preparing principal for meetings and appointments.
• Co-ordinating the principal’s travel arrangements such as itinerary etc.
• Undertake any other duties as requested by the principal.
• Professional telephone manner.
• Proven ability to work under pressure and to tight deadlines.
• Flexible and mature approach with ability to work unsupervised

Personal Assistant

Milvilox Pty Ltd

• Management of the principal’s diary and appointments
• Helping the principal manage output, workflow and office deadlines.
• Accurate taking and relaying of messages from e-mail and telephone also responsible for customer queries and requests.
• Draft, type and dispatch all of the principal’s correspondence. Liaise with relevant individuals for meetings.
• Maintaining a comprehensive filling system, type documents, preparing principal for meetings and appointments.
• Co-coordinating the principal’s travel arrangements such as itinerary etc.
• Undertake any other duties as requested by the principal.
• Proven ability to work under pressure and to tight deadlines.
• Flexible and mature approach with ability to work unsupervised

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