Milne - Painter Decorator - Central Business District, Saskatoon, SK, Canada

Melissa Milne

Central Business District, Saskatoon, SK, Canada

Services

Painter Decorator

Summary:

A unique eye for design.

Work History

Sales/cashier

January 2011 - February 2011

Operated a cash register for cash, check and credit card transactions with 99% accuracy.
• Cleaned and organized the store, including the checkout desk and displays.
• Priced merchandise, stocked shelves and took inventory of supplies.
• Alerted customers to upcoming sales events and promotions.
• Identified potential shoplifters and alerted management.
• Completed all point of sale opening and closing procedures, including counting the contents of the cash
register.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Welcomed customers into the store and helped them locate items.
• Educated customers about the brand to incite excitement about the company's mission and values.
• Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
• Verified that all customers received receipts for their purchases.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

Management trainee

Enterprise rent a car

February 2008 - January 2011

Kelowna/Vernon bc
• Strengthened company's business by leading implementation of new ideas, and time management skills.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Exceeded company objectives with increasing income and creating profit for a location that's purpose was for more convince in the past as apposed to profit.
• Created new revenue streams through acquiring the contract for the cadet camp that year.

Chef

Minstrel cafe

February 2007 - January 2008

Verified proper portion sizes and consistently attained high food quality standards.
• Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
• Regularly interacted with guests to obtain feedback on product quality and service levels.
• Achieved and exceeded performance, budget and team goals.
• Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
• Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
• Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry
goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
• Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross- contamination.
• Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions,
temperature control procedures and facility policies.
• Practiced safe food handling procedures at all times.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
• Recommended menu items to the Executive Chef for new dish development, holidays, special events and promotions.

Cashier

Lordco auto parts - City of Kelowna

February 2005 - January 2006

Greeted customers entering the store to ascertain what each customer wanted or needed.
• Described product to customers and accurately explained details and care of merchandise.
• Earned management trust by serving as key holder, responsibly opening and closing store.
• Politely assisted customers in person and via telephone.
• Provided an elevated customer experience to generate a loyal clientèle.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
• Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window
presentation.
• Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
• Developed reputation as an efficient service provider with high levels of accuracy.
• Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Line cook

Red robin - City of Kelowna

February 2004 - January 2006

Practiced safe food handling procedures at all times.
• Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions,
temperature control procedures and facility policies.
• Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross- contamination.
• Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry
goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
• Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
• Achieved and exceeded performance, budget and team goals.
• Led shifts while personally preparing food items and executing requests based on required specifications.
• Verified proper portion sizes and consistently attained high food quality standards.
• Reduced food costs by [number] percent by using seasonal ingredients, setting standards for portion size and minimizing waste.
• Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control
guidelines.

Manager

Subway - City

July 2003 - December 2003

Strengthened company's business by leading implementation of new products that sold, making a larger profit in an area known to usually not be lucrative.
• Hired and training of staff at both locations.

Installer

Ram security

January 2002 - June 2003

Ram security - Kelowna bc
• Followed company procedures to maintain work environment in a neat and orderly condition.
• Supported technicians in equipment maintenance and repair.
• Installed, aligned, and balanced new equipment.

Qualifications & Certifications

tourism

Kelowna secondary

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