Mandanici - Manager - Melbourne, VIC, Australia

Melinda Mandanici

Melbourne, VIC, Australia




Office Manager for a Bathroom and balcony water proofing company called Megasealed Bathrooms

Work History

Office & Administration Manager - VICTORIA & SA


March 2012 - March 2013

• Management of 5 office staff members, 12 technicians and 5 sales consultants
• Debtors and outstanding accounts/collections
• Scheduling consultants and technicians daily work load
• Stock control
• Petty cash
• Administration duties
• Complaints and disputes
• VCAT applications and disputes
• Management and delegation of daily workload for all employees
• Scheduling all annual leave and sick leave requests
• Marketing reports
• Customer feedback reporting
• Organisation of industry home shows and presentations

Health Information Officer/Clerk

Western Health - Western Hospital

January 2011 - March 2012

• Emergency request screen
• Collating and organising records and paper work for patient pre admission
• Preparing following day outpatient clinics
• Digital Medical Record scanning and allocating
• Filing of medical records
• Communication with emergency departments in other hospitals and preparing requested patient documentation
• Locating urgent paper work for all departments
• Investigate patient enquiries and gp enquiries

Assistant Manager

Sandra's Place

May 2007 - January 2011

• Answer telephones, direct calls, and take messages
• Stock ordering
• Maintain and update filing
• Open and sort incoming mail, answer correspondence, and prepare outgoing mail
• Receive payment and record receipts for services
• Organising catering orders
• Total takings
• Occupational health & safety

• Superpartners
Hesta Call Centre

Superannuation Customer Service Specialist
• Inbound call centre
• Adhering to KPI's
• Exceptional customer service skills
• Advising of investment options
• Employer contribution allocations
• Customer enquiries
• Incoming correspondence replies

Technician Engagement - Recruitment Team Leader/Supervisor


• Engaging of new technicians
• Recording in the database expressions of interest of technicians/new recruits
• Actively seek and engage new technicians in the industry in program critical areas
• Collection of mandatory documentation from new technicians
• Maintaining the interest of new technicians through the engagement process
• Start to end recruitment process
• Following up on program specific documentation as required
• Conducting reference checks of proposed technicians
• Organising training sessions across a number of programs including confirming training numbers, ensuring appropriate training materials are prepared and the training room is set up • Monitoring of ongoing compliance documentation for Technicians
• Communicate with Key Internal Stakeholders (Program Managers, Senior Management etc.)
• Providing monthly statistical reports on recruitment levels
• OHS - Perform all functions in accordance with OH&S legislation and Skybridge policies
• Actively encourage OH&S within the workplace by maintaining a neat and clean work environment for my team - bring any OH&S issues immediately to the attention of senior management

Qualifications & Certifications


Victoria University of Technology

Mercy Diocesan College

Skillpages has been acquired by! is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more

Supported Countries
Choose your country