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Polines - Hotelier - Manchester, England, UK

Melecio Polines

Manchester, England, UK

Services

Hotelier

Work History

Room Attendant

Crowne Plaza

From September 2013

Duties and Responsibilities:
• Cleans and maintains guest rooms, corridors, and linen rooms according to set standards and procedures.
• Replenish guest supplies and stock supplies on Housekeeping Trolley.
• Report damage or malfunction in hotel rooms to supervisor.
• Report unsual behaviours/activities on floors to supervisor.

Room Attendant

Holiday Inn

August 2012 - August 2013

Duties and Responsibilities:

• Cleans and maintains guest rooms, corridors, and linen rooms according to set standards and procedures.
• Replenish guest supplies and stock supplies on Housekeeping Trolley.
• Report damage or malfunction in hotel rooms to supervisor.
• Report unsual behaviours/activities on floors to supervisor.
• Carry out valet services when required including delivery of linen or laundry orders.

Housekeeping Supervisor/Linen Porter

Port Solent Portsmouth

October 2010 - July 2012

• Supervising the housekeeping department along with the head housekeeper.
• Allocating bedrooms to be cleaned by the room attendants.
• Check cleaned bedrooms to make sure they meet the core standards of cleaning.
• Performing cleaning duties in cases of staff shortage.
• Organising store room stock levels.
• Conducting weekly inventory checks.

Team Leader

Fraulein's Restaurant

December 2008 - July 2010

• Responsible for managing a team on shift
• Actively contributing to restaurant sales and service.
• Assisting the manager ensuring an efficient day-to-day operation.
• Adhering to all targets.
• Providing good customer service.
• Cash and payment handling.
• Checking restaurant on daily basis to ensure cleanliness, high quality of food and presentation.
• Responsible for performing other related duties as assigned.

Stock Clerk

Supermart, Iloilo, Philippines

June 2008 - November 2008

• Responsible for performing over-the-counter selling through knowledgeable, courteous, friendly and efficient customer service.
• Responsible for daily delivery, storage, documentation, inventory and forwarding of merchandise stock to and/or from the warehouse and assigned selling area/department.

Qualifications & Certifications

Communication and Language Skills

University of Portsmouth

Marine Transportation

John B. Lacson Maritime University

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