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From August 2009
Working in a retail environment providing exceptional customer service and demonstrating product knowledge to maximise sales. Responsible for greeting customers with a smile and creating a friendly, welcoming atmosphere and providing them with detailed merchandise information and advice. My main duties are:
Providing information to customers to help them select the best products.
Take cash from customers and process transactions accurately & efficiently.
Keeping up-to-date with all current promotions within the store.
Identifying customers who need assistance on the shop floor.
Operating the till and accurately counting and reconciling the till float.
Being alert to thefts and fraudulent bank notes, cheques or credit cards.
Accurately processing all methods of payment.
Making sure the store is clean, tidy and safe at all times.
Identifying sales opportunities & trends & highlighting these to Sales Managers.
Working as part of a team and assisting colleagues when necessary.
Taking delivery of stock from suppliers or warehouse and storing appropriately.
Greet customers and ascertain what each customer wants or needs, without being overbearing.
I am also a key holder.
McDonald's, Pompey Centre
May 2008 - June 2008
with their orders,
handle financial transactions using a computerised till and to assemble food orders.
I was also required to work efficiently within the Health and Safety regulations.
Most importantly, I was able to use my customer service skills in order to ensure all customers were happy.
Charlies After School Club
July 2008 - August 2008
I was looking after children whilst parents were at work. I had to take the childrens food orders and then prepare meals,
i was responsible for making sure that it was a safe environment for the children to be in and also keep them active by creating different activites for them.
nursery assistant looking
Dolls House Nursery
September 2008 - May 2009
after the 1-2 year olds. I was in my own roomwith my room leader. I had several key children and was in charge of their portfolio's and trackers (EYFS). My aim was to provide a healthy, safe and welcoming environment. My duties were to undertake the physical duties involved in working with young children in an early childhood setting on a daily basis. I helped children with daily routines such as, toileting, dressing, eating and sleeping. I supervised childrens play making sure of their physical safety at all times. I also prepared snacks, tea and lunch for the children.
Portsmouth and Southsea
September 2007 - October 2007
On a weekly basis in my role as a domestic assistant my key duties were to vacuum and polish around a 3 floor house one day a week.
Charles Dickens Infant School and Nursery
October 2007 - June 2008
in reception but i was also an assistant in the nursery. My main roles were to support children through their learning and to reach their goals. I prepared activites and helped children develop physical skills and all other skills as well as i could. I would also take the childrens lunch orders and interact with them at lunch and playtime as well as in the classroom.
Qualifications & Certifications
nutrition and health and safety
South Downs College
South Downs College
Maths and English Language and Literature
Admiral Lord Nelson School
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