Afrika - Event Manager - Johannesburg, GP, South Africa

Megan Afrika

Johannesburg, GP, South Africa

Services

Event Manager

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

Telecoms Service Controller

Itec Innovate

From April 2011

Duties
• First line of support for Telecoms clients.
• Log and report faults accordingly and follow through until call is closed.
• Schedule technician's day, log their times and close calls off. Collect necessary paperwork from technicians and clients for record purposes. Quote clients, order required stock and do necessary paperwork.
• Liaise with Telkom re client's line, accounts and Telkom applications. Submit and follow application process through.
• Scheduling and co-ordinating installations of all Telecoms equipment.
• Operating system used Dynamics

Customer Services Advisor

Fusion Outsourcing Services

November 2009 - May 2010

Duties
• Inbound Customer Service

Tele-marketing Agent

Foschini Group Head Office

March 2008 - September 2009

Duties
• Outbound call centre
• Sold airtime and a Sports and Club Magazine
• Taking inbound calls from clients who with quires re any of the products offered.

Welcome Centre Cashier

Simoto and Vision

December 2007 - January 2008

Used to capture clients' data.

Grand West Casino
15 December 2007- 15 January 2008
Position: Welcome Centre Cashier
Duties
• Collecting of entry fees.

Tele-marketing Agent

Outsourcing Three Sixty

June 2007 - January 2008

Duties
• Outbound call centre selling Medscheme Life insurance policies. Cancer, accident and funeral plans.

Promoter

Ads Up Promotions

March 2006 - May 2006

Promoting campaigned products in supermarkets.

Promoter

Samplex

January 2006 - April 2006

Promoter

Events.com

December 2004 - June 2005

Qualifications & Certifications

English

Oval International College

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