Shahani - Teacher-TEFL/TESOL - Pune, MH, India

Meenakshi Shahani

Pune, MH, India




Teach English as a Second Language to young learners or adults, depending on requirement and availability. Interactive group sessions or one on one real life situational build up in class activities which helps our "new" English learners use and implement sentence structure and grammar in their speech. A mixed sessions of listening, reading, writing and speaking skills are tested and enjoyed in the classroom. The learners must at least give 80 percent of "speaking" feedback of what has just been taught. The ability to be patient, to classroom manage and to take care of individual and group needs is what defines a perfect language teacher.

Work History


TEFL International

From August 2013

New York
Taught EFL classes to adults

Collections Officer, RakFinance Loans


February 2011 - February 2012

Handled Bucket Zero and Bucket 1 telecollections on a daily and monthly basis according to targets set by the RakFinance department
Called business customers systematically on my given portfolio in order to assess and manage company risk before they occur based on checks returned and average low credit
Trained on topics such as Anti-Money Laundering and Core Banking
Ability to also serve bank clients when they call for any information such as bank branches, how to open an account, how to apply for online/mobile banking and other personal banking functions
Trained to cross sell credit cards and business loans to potential customers due to our daily contact with customers
Worked on an individual level as well as on a team level with eight other members in order to achieve given targets

Management Trainee


August 2010 - January 2011

• Use of the MICROS (REVENUE OPERATING SYSTEM) to open, close, edit, void, split customer checks
• How to close checks by room charge, cash, city ledger and complimentary/post master accounts
• Understood the use of food and beverage discounts and how they affect the accounts department
• Generated reports such as outlet revenue financial reports, covers for the day, credit card reports in order to calculate the average daily check and how it affects the food and beverage revenues and costs
• Trained in administrative tasks such as transfers, requisition forms, taking daily inventory and its impact on monthly inventory
• Understood the use of budgets and forecasting for revenue management purposes

Senior Coordinator


May 2009 - August 2009

• Seamlessly coordinated the entire process of customer orders
• Developed high standards of satisfaction by effectively addressing clients' various needs and concerns
• Continuously provided in house training to ensure office staff was in sync with our product line and procedures
• Focused in on prioritizing tasks on hand to ensure smooth operations
• Improved internal communication channels, resulting in higher productivity


Sony Jumbo Stall

September 2008 - October 2008

• Met potential customers with enthusiasm and actively got them involved in looking into my product
• Communicated current promotions/discounts with excitement and boosted customer confidence
• Maintained a friendly yet professional environment leading to an overall pleasant setting
• Skillfully negotiated with customers providing them with details thereby giving them an "informed buyer" and ultimately making a sale



October 2004 - December 2004

• Developed highly effective print ad campaigns and aggressively promoted events
• 100% track record of meeting event sales goals
• Sourced effective Recruited college students to increase sales prior to events
• Creatively utilized my network of friends to promote events
• Generated event feedback reports to help improve/build on current system
• Hosted the opening of a recording studio with a dashing Japanese Theme

Advanced English Language verbal and oral communication
Team player oriented
Customer satisfaction through detailed information
Adaptable to any given situation ( different majors Hospitality and Finance)

Desktop Applications: MS Office Suite, Web browsers
Databases: MS Access
Operating Systems: Windows, Mac OS

Qualifications & Certifications

Bachelors in Business Administration

State University of New York @ Buffalo (SUNY)

Dubai Scholars Private School Dubai UAE

Skillpages has been acquired by! is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more

Are you sure that you want to leave?