Mattoo - Travel and Tourism, Admin, HR, Soft Skills Training, Customer Service - Hyderabad, Andhra Pradesh, India

Meenakshi Mattoo

Hyderabad, Andhra Pradesh, India


I have been working with reputed airlines such as Jet Airways, Gulf Air and Lufthansa as a Flight Attendant being the latest.I have over 9 years of experience in Aviation Industry. And also I have worked with GE( General Electrics) for a period of 1 year handling the credit card process for JC penny as a Process Associate.


Travel and Tourism, Admin, HR, Soft Skills Training, Customer Service


Dynamic professional with an outstanding record of over 10years of experience in In-flight Services, Cabin Crew Operations, Customer Service Operations, Client Relationship Management, Operations & Team Management in Aviation industry

Work History

Assistant manager- Corporate Affairs

Alexandria equities Management Pvt Ltd

From November 2012

•Establishing maintaining and handling Relations with key clients and Corporate Affairs of the Managing Director.
•Organising of trainings, conferences and coordinating with clients in order to ensure that the meetings and conferences are carried on smoothly.
•Taking care of the travel and hotel stay of the clients and who come down to visit to the facility for any meetings Trainings etc…
•Directly reporting to the MD, ensuring his meetings, travelling, Hotel stay (during his travel) is intact, Scheduling of his meetings Calendaring, sending out invites coordinating with other participants of the meetings (both employees and clients).
•Using my expertise from Aviation Industry and putting it all to practise, in terms of interacting with clients, handling some tough situations with ease, ensuring that grooming standards are maintained etc…
•Travel activities for inbound clients including domestic flights, hotels, transport, sight-seeing, etc. along with outbound travelers in both domestic and international sectors.
•Visa processes and formalities (Work & Travel Visa), Invitation & Cover letters
•Fair involvement in other Administration related tasks.

Flight Attendant

Lufthansa German Airlines

May 2005 - December 2011

• Ensure in-flight service supplies are in adequate supply aboard
• Perform all safety, emergency and service related duties
• Provide passenger assistance, meeting quality standards for
services, and evaluation of customer satisfaction to ensure
Safety and comfort of passengers

Qualifications & Certifications

Diploma In hotel Management,Catering services and Applied Nutrition


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