8 Years experience in IT operations and support.
Application and Operations Support
- Full time
- Part time
- One time
3rd Line Support in Core Banking Application to End-Users. .
Support to Operations, Testing and Development Teams. Performing Testing and QA duties. Query writing (Report Data Extraction). Stand-by support.
Requirements Analyst, Systems Analyst
From October 2010
systems support and requirements analysis.
Administrator, Systems Operator, Change Analyst, Product Specialist
Imperial Bank & Motor Finance Corporation
November 2001 - October 2010
Started as an office administrator and gradually made way up into the IT environment.
Performing routine operation functions which include submitting jobs, monitoring messages, labeling/storing tapes, managing job/output queues, monitoring system resources, distributing reports, performing backups and trouble shooting hardware problems. Maintaining the operation procedures. Monitor MiMixi replication.
Qualifications & Certifications
Engineering: Computer System