Laolugsanalerd - Guest Speaker For: - Bangkok, Thailand

Mayuree Laolugsanalerd

Bangkok, Thailand


Guest Speaker For:


Guest Speaker for:

How to handle guest complaint
- Understand customers’ expectation and need

The Secret of Service Excellence
- How to collect guest preferences

Art of Conversation

Work History

Guest Relations Director

The Mandarin Oriental Bangkok

Work Experiences:
- German-Thai Chamber of Commerce 1989-1990
* Administrative Assistant /International Trade Fair
- The Mandarin Oriental Hotel, Bangkok : 1990 – Now
* Thai Cooking School and Thai Culture Programme Administrative Manager
* The Oriental SPA Administrative Manager- Guest Services Manager at The Airport
* Special Guest Services Manager - Guest Relations Manager
* Assistant Front Office Manager- Guest Relations Director
Overseas Experiences:- Overseas Cross Exposure at Mandarin Oriental, Hong Kong
* From: 29 August to 11 September 2005
- Opening teams at Mandarin Oriental, Jakarta
* From: 29 September to 10 October 2009
- Opening team at Mandarin Oriental, Macau * From:15 June to 3 July 2010
- Culture Exchange Ambassador at Mandarin Oriental, Singapore
* From 18 July to 9 August 2010

Qualifications & Certifications

Faculty of Liberal Arts

Rajamangala University Of Technology Thanyaburi

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