PRODUCTION: Am aware of production related activities & technical procedures - specially related to fabrication jobs. (Such as Heat exchangers & Pressure vessels)
EXECUTION: Familiar with Installation and commissioning of plants & machineries - on small scale or turn-key projects.
AFTER SALES & SERVICE: Attend customer complaints, understand their problems, provide timely remedies and solutions by visiting and deputing the team to ensure customer satisfaction and to avoid production loss.
SALES & MARKETING: For Capital equipments & machineries. Could understand the basic functions of the product and can therefore easily convince the customer technically. Timely response, regular touch and provide proper and right guidance to customer based on their actual requirement.
PROJECTS & NEW DEVELOPMENTS: To look for new products and diversification in new areas for further growth & success. Search for the good company with good products, technical evaluation and analysis of products, assessment of product with respect to market stability, visit to overseas & local companies for tie-ups and strengthen long term business associations. Arrange training seminars & programs for in-house technical staff, gather proper information & required documents. Provide assistance during installation and commissioning.
- Fabrication jobs
- Processing plants for Dairy units
- Processing & Packaging plant for Beverage & Distilleries
- Complete Filling & Sealing lines for pharma sectors
- Water treatment & Mineral water plants
- Aseptic Filling machines & Packaging material
OTHER SKILLS /TALENTS:
- Possess Good and effective communication skills
- Timely response to customers
- Fast Decision taker for grabbing on-spot oppurtunities
- Clear transactions and transparent communication
- Retain and maintain good relationships for mutual benefit
- Can provide complete solutions related to juice processing & packaging plants
Executive, Sr. Executive, Head -After sales & Service, Asst. GM & GM- Sales & Marketing, GM-Projects,VP- Projects & New development and Director Sales
Sarabhai Machinery, L&T-Niro Limited, Harikrushna Machinetech Pvt Ltd and Shangdong Bihai packaging Co Ltd
March 1989 - May 2012
Sarabhai Machinery: Manufacturers of Heat Exchangers & Pressure vessels. Initially was in production department, where in i got exposure to procedures of fabrication, reading drawings, forming & orientation of parts, machining of components, assembly & testing etc.
L&T-Niro Limited: Manufacturers & suppliers of Turn-key projects for Dairy & Chemical industries, under JV with Niro A/s, Denmark. (Processing Technology & system for converting liquid into Powder). I was associated in execution department wherein i was deputed to site for erection and commissioning of a dairy unit at Aligarh. Got exposure in complete execution & commissioning procedures, dealings with contractors & vendors. Then was heading after sales & service to take of customer services. Timely response to customers, understand their problems & requirements, meeting customers, attend crucial problems on time, deputation of team for rectification to win satisfaction from customers was the basic aim and task.
Harikrusna Machinetech Pvt Ltd: Manufacturers of Packaging machineries for pharmaceuticals, beverage & distilleries. Joined as Head of After sales & service. Responsibilities were similar as above and hence was an interesting job. Then was deputed as AGM to take care for sales & marketing of machineries. This was more interesting as i could technically understand & convince the customers. After that was deputed as GM and VP to take care of new projects & developments. Was deputed to Mexico & China for several developments of new machines (High speed Aseptic filling & packing system & technology) and to develop a business association between the companies.
Shandong Bihai Packaging Machinery: A Chinese company who manufactures Aseptic filling machines & system (similar to Tetra pack). Was deputed as a Sales Director to take care for Indian market.Got good exposure to meet several & various kind of customers, understanding their needs, technical review & presentations etc.
Qualifications & Certifications
Diploma in Mechanical Engineering
M S University of Baroda