Excel ( Vlookup, Hlookup, Pivot Table, Sumifs, Countifs,Macro, If & Shortcut Keys Etc
MIS Analyst ( Executive )
From May 2011
Department: Marketing - Managing the Sales Report
Loop Mobile Communications LTD
October 2007 - March 2011
Department: Customer Service - Managing the service assignment portfolio of the entire Postpaid base
JOB PROFILE: -
• To organize, manage and facilitate all the activities related to the efficient Service Change Updates of the Membership Services Team & ensure efficiency and transparency in the Service Change Procedure & Timeframes
• Monitoring daily audit of daily service actioning to get 0% Existing Postpaid base.
• To co -ordinate with Gallery, Sales channel, Mobile Assist, Corporate Channel & other teams executives for resolution of queries. Handling Inter-departmental queries & complaints relating to job profile.
Qualifications & Certifications
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