Jilka - MIS Analyst - Mumbai, Maharashtra, India

Mayur Jilka

Mumbai, Maharashtra, India


MIS Analyst


Excel ( Vlookup, Hlookup, Pivot Table, Sumifs, Countifs,Macro, If & Shortcut Keys Etc

Work History

MIS Analyst ( Executive )

From May 2011

Department: Marketing - Managing the Sales Report


Loop Mobile Communications LTD

October 2007 - March 2011

Department: Customer Service - Managing the service assignment portfolio of the entire Postpaid base

• To organize, manage and facilitate all the activities related to the efficient Service Change Updates of the Membership Services Team & ensure efficiency and transparency in the Service Change Procedure & Timeframes
• Monitoring daily audit of daily service actioning to get 0% Existing Postpaid base.
• To co -ordinate with Gallery, Sales channel, Mobile Assist, Corporate Channel & other teams executives for resolution of queries. Handling Inter-departmental queries & complaints relating to job profile.

Qualifications & Certifications

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