Senior Commercial/Logistics Support Officer
NYRSTAR SALES AND MARKETING AG
From January 2011
Maintain the highest standard of excellence in client service by completing the purchase and sale administration (SAP), data entry, logistics co-ordination of timely deliveries with customers, agents, carriers and warehouses. Prompt and appropriate action taken to ensure the transport booking for trucks, barges, vessels and to monitor the stock position. Provide hands-on training. Support the ongoing development of the culture of safety and environmental excellence.
Customer service representative (Northern Europe)
June 2006 - January 2011
(software Autocad), Neuchâtel
Respond to customer inquiries regarding shipments, products, registration, and complaints. Follow up of orders, stocks, returns, credits and debits (SAP, Siebel). Build customer relationships in-person and by phone. Work closely with Sales for quarter-end activities such as order entry cut-off dates.
communication and Administrative Officer - PROMOD
December 2004 - April 2006
Commercial follow up of clients/suppliers, coordination between banks, transporters, accounting department and stores, litigations treatment, internet site management, orders / deliveries follow up.
PR and Marketing Field Test Executive
PHILIPS CONSUMER ELECTRONICS and PR Agency BELOUGA
April 2002 - December 2004
Le Mans, France
Validation projects follow-up of the new wireless DECT phones. Marketing field tests organisation in UE and in Eastern Europe. Executive organiser of the 24 Hour Le Mans. Provided coordination for reception areas, customer and supplier administration; Image promotion of the car racer Bastien Brière.
Commercial and Public Relations Agent
PARISOT and DaKINO Bucharest, Romania
September 1998 - September 2001
Promoted the company's image and products, represented the company to clients; provided administrative follow up of estimations, orders, deliveries and other promotional activities. Organiser of Nuit des Publivores, the annual Bucharest International Film Festival, and concerts by Brian Adams and Goran Bregovic.
Qualifications & Certifications
Bucharest National College
International Administration and Political Degree
Bucarest Gh Lazar
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