Murila - English Language Speaker - Kilimani, Nairobi, Kenya

Maurice Murila

Kilimani, Nairobi, Kenya

Summary

Exceptional team and relationship building skills demonstrated by over 20 years experience with United Nations different agencies, Non Government Organizations and Commercial Private sectors, at various supervisory/managerial levels . Unquestionable work ethic with excellent problem solving skills, a respected and trusted team member that would add value to any organization.
Facilitated open two-way communication, encouraged input from staff to create positive work environment. Relationship Building: effectively built and maintained relationship with clients, management, team members, staff and key stakeholders such as governments, commercial private sectors, and non government organizations .
Professional, detail-oriented Network Administrator motivated to drive projects from start to finish as part of a dynamic team. Client-focused Senior Software Engineer with more than 20 years designing innovative applications and achieving high client satisfaction.
Responsible Network Technician with comprehensive experience scheduling conversions and cutover. Extensive experience monitoring, tracking, and evaluating global IT infrastructure incidents. Systems architect with expertise in requirement gathering and analysis, architectural, component and interface design and development for web-based applications in multiple domains.

Services

English Language Speaker

Summary:

Excellent written and Spoken.

Work History

DEVINFO Technical Advisor

UNICEF/ The African Union

May 2010 - April 2011

Managed database development with high volumes of data workload within a deadline driven environment providing exceptional service over telephone, face to face and delivery of user training. Provided excellent written and verbal communication skills with an eye for detail demonstrated by writing unique reports on regular basis and ensuring ease of understanding for access of information requirements by Governmental Institutions, United Nations (UNICEF) in the Gambia, Ethiopia, Rwanda and the general public concerned.

DEVINFO Technical Advisor

UNICEF/ The African Union

May 2010 - December 2013

Managed database development with high volumes of data workload within a deadline driven environment providing exceptional service over telephone, face to face and delivery of user training. Provided excellent written and verbal communication skills with an eye for detail demonstrated by writing unique reports on regular basis and ensuring ease of understanding for access of information requirements by Governmental Institutions, United Nations (UNICEF) in the Gambia, Ethiopia, Rwanda and the general public concerned.

Information Technology Officer / Network Administrator

United Nations Mission in CONGO

June 2006 - February 2010

Provided hardware and software support for Micro Soft products which included Windows NT, Windows 2000 Server 2000, MS-Access, SQL Server and MS- Exchange Server. Managed and supervised activities of contracted personnel providing user support services to ensure timely and appropriate responses to user requests for assistance. Supervised system backup including security control of data files and equipment. Prepare equipment configurations standards, software costs, purchase requisitions for office automation.

Information Technology Officer / Network Administrator

United Nations Mission in CONGO

June 2006 - June 2008

Responsible for General Administration (FOM) Field Office Manager

ICT

From December 2005

● Managed IT and communication related activities in Sector office. Responsible for General Administration (FOM) Field Office Manager. Supervised day-to-day related activities. Overall planning, procurement, network installation, and provide technical support, and guidance on maintenance of computer hardware and software. Advised government and UN in defining and expressing ICT functions and translating system specifications.
● Prepared server based (Lotus Domino Server, DHCP, Domain, Group wise) configuration standards. Software costs, managed software / hardware license and registration. Installed and supported UN based LAN/WAN Implementation. Maintain the highest level of customer service with both internal and external clients.

April 2005 - December 2005: United Nation Office Project (ESARO) Kenya
Information Communication Technology Specialist

● Maintain Local Area Network (LAN) and Wide Area Network (WAN) systems to ensure that Network Operating Systems support databases, documents, resources and data files. Installation, upgrading and maintenance of LANIWAN systems, including applications used in the system. Administration of Mail server using tools such as replication and, mail routing. Administration of WAN environment (VSAT, Wireless local loop, LAN to LAN VPN); including maintenance of Cisco equipments utilized on the satellite and LANs network; Maintenance of video conference and PABX operations. Develop ICT policies and standards for specialized expertise in setting up and maintaining the networking environment, which best addresses the users' requirements.

Information Communication Technology Specialist

Housing and Property Directorate (UNOPS), Kosovo

March 2001 - November 2004

● Define and implement ICT system infrastructure and architecture specific to the Directorate's mandate as well as coordinate its IT development initiatives in accordance with UNCHS overall standard.
● Provide enabling technologies that make it easier for partners and clients to access UNCHS web services and benefit from the existing UNCHS information systems. Define strategy on the usage, training and possibly Internet provision to UNCHS partners and clients. Develop and provide training to users.

Information Communication Technology Specialist

Housing and Property Directorate (UNOPS), Kosovo

August 1999 - November 2005

● Define and implement ICT system infrastructure and architecture specific to the Directorate's mandate as well as coordinate its IT development initiatives in accordance with UNCHS overall standard.
● Provide enabling technologies that make it easier for partners and clients to access UNCHS web services and benefit from the existing UNCHS information systems. Define strategy on the usage, training and possibly Internet provision to UNCHS partners and clients. Develop and provide training to users.

Information Technology Officer

United Nations Mission

August 1999 - March 2001

● Managed IT related activities in the regional and headquarters offices. Recruited National and International staff. Supervised the day-to-day office automation related activities in the regional offices and the Municipal Offices within each region.
● Conducted overall planning, procurement, network installation, and provide technical support, and guidance on maintenance of computer hardware and software. Supervised system backups including security control of data files and equipment. Prepared equipment configurations standards, software costs, purchase requisitions network software and utilities and managed registration and updates of license.

Office Automation Consultant

UNDP /IAPSO, Denmark

September 1997 - August 1999

● Managed and delivering common IT support related services for UNOPS and UNDP/ IAPSO. - Developed and organized IT training course strategies including the overall planning, procuring, and installation of hardware and software on Servers. Develop databases and support Reality and IMIS systems.
● Managed the design and development of information systems strategies and subsequent implementation of integrated procurement, distribution, and financial information systems at several United Nations agencies.

Information Technology Communication Officer

United Nations Office (UNON) Kenya

September 1991 - September 1997

Managed UNEP/UNON/ UNICEF/UNDP/ UNCHS Help Desk activities. - Provided hardware and software support for Micro Soft products which included Windows NT, Windows 2000 Server 2000, MS-Access, SQL Server and MS- Exchange Server. Managed and supervised activities of contracted personnel providing user support services to ensure timely and appropriate responses to user requests for assistance. Supervised system backup including security control of data files and equipment. Prepare equipment configurations standards, software costs, purchase requisitions for office automation.

Business Development Manager

Micro Power Limited

February 1990 - September 1990

Represented company to the customer and the customer to the company in all sales and marketing oriented activities. Tailoring strategy and solutions to meet the needs of the customer and interface with both internal and external / industry experts. Establishing working relationship core understanding industry needs.

Information Technology Systems Consultant

Computech Consulting Company

October 1990 - September 1991

● Representing the company to the customer and the customer to the company in all sales - oriented activities.
● Tailoring strategy and solutions to meet the needs of the customer and interface with both internal and external / industry experts.
● Selling Compaq / HP products to and services to specific end user customers in Kenya, Tanzania, Rwanda, Uganda, Sudan, Burundi, Zimbabwe and South Africa
● Establishing a professional working relationship (up to the executive level) with the clients

Computer Systems Manager

Plan International

January 1988 - February 1990

Provided overall management of available resources and monitored utilization; Managed regional based offices and field office stations, responsible for preparation of OAS work plans and budgets, staffing and supervision of OAS staff and their work. Analyzed existing office automation systems and advised senior management on Information Technology related issues with the aim of new developing strategies to optimize use of IT hard and software with the organization in general.

Systems Analyst/ Programmer

West Coast Airlines United

January 1985 - December 1986

● Conducted a review of their financial systems, designed and implemented several measures to enhance the reporting in the current revenue system. In the process, the methods of Applied Mathematical Statistic and Artificial Intelligence were extensively used in order to improve the characteristics of the system.
● Delivered computer user training on database development techniques. - Also provide technical support and maintenance of local and wide area network system ensuring optimum performance on data integrity security.
● Supervised the design, development and testing of the Finance database and reporting system.

Qualifications & Certifications

Nairobi, Kenya and London, United Kingdom

West London College

Computer Science

West London College

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