Candys - Administrative Assistant - Central Bangka, Bangka-Belitung Islands, Indonesia

Maureen Candys

Central Bangka, Bangka-Belitung Islands, Indonesia

Services

Administrative Assistant

Summary:

I'm able to work in professional manner and disseminating any works with proper communication

Work History

Room Secretary act as Hotel Manager's Secretary

Independence Hotel

From September 2011

- Report directly to Hotel Manager

- Liaise and communicate with Department concerned in regard to have report or follow up from the Managers concerned

- Liaise with CEO's secretary in regard Expats matter (annual leaves requests and insurance issue)

- To assist disseminating information from Hotel Manager to Division Head, Department
Head and Executives

- Managing correspondence, writing emails, letters and appointments

- Screening telephone calls, enquiries and requests

- Arranging monthly Managers on Duty schedule within 2 properties (The Mulia and Mulia
Resort)

- Arranging monthly Executive Committee Duty schedule within 2 properties (The Mulia and Mulia Resort)

- Organizing, attending and taking minutes such as: Executive Committee meeting,
Departmental meeting and Executive meeting

- To prepare monthly report made by Hotel Manager

- Recaps guests comment

- Filing system

- Maintain and responsible our back office in order to keep clean and good condition
● Holiday Inn Hotel, Bandung (Intercontinental Hotels Group)

(4 star hotel with 186 rooms)

Secretary to Director of Food & Beverage

February 2009 - August 2011

- Report to Director of Food & Beverage

- Responsible for administration ongoing basis on:

a. Monthly report for IBP (Integrated Business Plan) system

b. Recap guests comment

c. Contract agreement with supplier of another third party

d. Recap all purchase requisitions

e. Filing Personal Development Plan (PDP), Key Performance Objective (KPO) all
F&B staff

- To assist Director of Food & Beverage input monthly Forecast & Budget

- To implementing general administration for Food Safety Management System (FSMS)

- Organized all Food & Beverage activities by working together with all departments
concerned and sponsorship

- Organize meeting or any presentation with Department concerned

- Do competitors analyze call to assist Director of Food & Beverage in order to have
competitor's data

- To assist disseminating information from Director of Food & Beverage to Assistant and
Supervisor level

- Liaise with Public Relation Manager to promote Food & Beverage, especially Braga Bar
& Lounge outlet

- Assist Banquet Sales if there any wedding requirements

- To follow up minutes meeting with Department concerned if need to be followed up and directly report to Director of Food & Beverage

- Traveling arrangement

-

● Balai Pertemuan Bumi Sangkuriang - Concordia Hotel, Bandung

(3 star hotel with 21 rooms with beautiful outdoor)

Secretary to General Manager

October 2007 - October 2008

- Report to General Manager

- Organized meeting or any presentation with Department concerned
- To assist disseminating information from General Manager to Department Heads

- To assist General Manager updating the Bumi Sangkuriang website

- To collect weekly report from Department Head to General Manager

- To follow up minute meeting with Department concerned if need to be followed up and

directly report to General Manager

- To assist disseminating information from Board of Officer to General Manager


● Unix Café and Stanford Arms Pub, Grand Hotel Preanger, Bandung (Aerowisata Group)

(5 star hotel with 198 rooms)

Public Relations & Marketing

April 2006 - May 2007

- Report to Operation Manager

- Maintained good relation with the guests

- Liaise with Chefs and Bartender in order to create monthly promotions

- Responsible for monthly sales promotions report


● Trainee and Casual in Business Center, Grand Preanger Hotel (Aerowisata Group)

(5 star hotel with 198 rooms)

To help Training Officer to do administration matter

Qualifications & Certifications

English Language

STMIK LPKIA Bandung

English

Senior High School

Junior High School

Elementary School

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