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Usai - Italian Speaker - London, Gt Lon, UK

Maura Usai

London, Gt Lon, UK


Italian Speaker


I am a self-motivated, ambitious and highly focused professional Account Manager. I have experience in Hospitality Management, Relationship Management, Property Management of residential buildings and Account Management. I possess a proven track record in managing multi-service facilities staff, ensuring contractual obligations were met and customer expectations surpassed, exceeding delivery targets in all my previous work. I also have business background in Operation Management and Contractor Supervision. I am resourceful and innovative in problem solving, analytical mindset and adapts quickly to new challenges.

Key Skills
• Customer Relationship and communication skills
• Excellent leadership, negotiation and influencing skills
• Ability to work on own initiative – motivated, focused and goal oriented
• Analytical with attention to details skills
• Languages: Italian (Native), English (Fluent), French and Spanish (Basic)
• Research and Lead Development skills
• GDS Systems (UTELL and NetRez) – CATI System (Market Research)
• Working use of Word, Excel, PowerPoint, Access and Microsoft Outlook

Work History

International Account Manager

Entech USB Ltd

Account Management of existing International clients acting as the point of contact for
their queries. Responsibilities include:
- to maintain relationships with the client portfolio attending meetings, presentations and events
- to maintain service level agreements as per client contract
- to ensure delivery is provided in line with predicted budgets
- Research and develop new market and territorial / national / international opportunities.
- Improve systems to facilitate better communication with clients
- Meet or exceed revenue targets.
- Complex Energy Data Analysis
- Energy Reporting and budgeting

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