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Smith - Management - Louisville, KY, USA

Matthew Smith

Louisville, KY, USA

Services

Management

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Summary:

I have twenty years of customer service experience. I also have five plus years in sales management. I have over five years of operating a family owned business. I have over five years experience of power plant operations in which I was promoted to plant operator.

Work History

Owner/Operator

Caress Carpet Care

June 2007 - February 2013

Drafted a timescale for all jobs.
Ensured that all health and safety guidelines were met.
Estimated costs and set quality standards.
Monitored the production processes and adjusted schedules.
Adhered to all applicable regulations, policies and procedures for health, safety and environmental
compliance.
Collected, monitored and disseminated market intelligence/maintain competitor database.
Reported economic modeling of all licensing projects including income/cash flow forecasts.
Responsible for the selection and maintenance of equipment.

Plant Operator

Louisville Gas and Electric

January 2001 - June 2007

Started machine operations by inserting control instructions into control units.
Ensured that all health and safety guidelines were followed daily.
Hourly monitored and adjusted production processes or equipment for quality and productivity.
Adhered to all applicable regulations, policies and procedures for health, safety and environmental
compliance.
Coordinated procedures for facility and equipment maintenance or modification, including the replacement of
machines.
Adjusted machine feed and speed if machine malfunctioned.
Operated numerous pieces of equipment to ensure proper power generation.

Co-Manager

Winn Dixie

August 1992 - February 2000

Confirmed that all departments were compliant with corporate procedures.
Oversaw all department interviews, hiring, and terminations.
Forecast weekly budgets and created weekly sales spreadsheets.
Ordered all grocery merchandise and oversaw merchandising.
Played integral role in front end and back end operations.
Excelled in customer relations and managed all customer complaints.

Qualifications & Certifications

General

South Oldham High School

General field of studies to prepare for college

Business Management

University of Louisville

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