Haines - Presenter - Tauranga, Bay Of Plenty, New Zealand

Matthew Haines

Tauranga, Bay Of Plenty, New Zealand



Work History

Sales Consultant

Brand Developers Call Centre

February 2012 - January 2013

Customer Service Representative
Collections Agent
Key Responsibilities:

• Answering all Inbound calls and logging them into the system

• Call back customers and close sales quickly

• Locating and investigating customers orders

• Following up late payments ( Debt Collection)

• Talking to customers and solving their problems

• Inputting returns information into the system

• Managing on going clients and accounts

• Working to reach KPI's and Set Targets

Violin Teacher

Mount Music School

February 2010 - December 2010

Key Responsibilities:
To prepare lessons and teach violin once a week to children aged 5-13 years

Crew Person

McDonalds Papamoa

February 2008 - December 2009

Key Responsibilities:
• Front counter customer service, cash handling, taking and processing customer orders
• Cooking Fries, making milk shakes, Ice creams, coffee, teas and hot chocolates
• Presenting food at the drive through window
• Carrying out any other duties as required.

All these duties require working to tight deadlines!!!

Qualifications & Certifications

South Seas Film and Television School


Mount Maunganui College

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