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- Full time
- Part time
- One time
Drunk Skunk ltd
June 2011 - November 2011
Bar supervisor, supervision of 5 staff.
Customer service, cash handling, banking, book-keeping, stock control & rotation
Customer Service Advisor
Vertex Data Science
August 2010 - May 2011
Inbound call centre. Dealing with enquiries, processing card payments.
Strict adherence to data protection. Logging calls on internal system, updating database notes.
Collation of team statistics
Customer Service Advisor.Marketing Assistant
December 2004 - May 2010
Responsible for answering e-mail enquiries.
In-bound & out-bound phone calls.
Logging reports of faulty items and arranging repairs and liaising with repair centers.
Liaising with couriers regarding deliveries, collections and missing/damaged items.
Liaising with manufacturers.
Ordering of spare parts by either phone, fax or e-mail from manufacturers.
Training of new staff of company computer system & procedures and product knowledge.
Qualifications & Certifications
Btec National Diploma Leisure Studies
Cambridge Regional College
Parkside Community College
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