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Miah - Communication Skills - London, UK

Masum Miah

London, UK


Communication Skills

Work History

safety steward

The Broadway, Ealing

From April 2013

London, W5 2NP
• monitor the crowd movement
• assist in crowd management (particularly with reference to emergency evacuation)
• give public information

Sales Assistant

From July 2013

56-62 Lordship Lane
SE22 8HJ
• Serving customers
• stock replenishment
• Assisting with product enquiries

Administrator / Senior Telephonists


April 2011 - April 2012

Bow wharf, London E3
• Assisting in the day to day running of a busy office
• Dealing with customer queries and giving information and advice
• Liaising with passengers and drivers
• Carrying out daily reconciliation

Sales Assistant


September 2008 - April 2009

• Working as part of a team in this well know clothing store, part of the Arcadia Group
• Liaising with customers, discussing their requirement and assisting with purchases
• Cash handing and processing sales transactions
• Stock replenishment, organising and arranging garments
• Merchandising and store display
• Carrying our daily reconciliation

Volunteer Youth Mentor

London E1

January 2008 - December 2008

London E1
• Organising and supervising indoor activities: board games, problem solving and team building tasks, arranging sporting activities such as football and badminton ensuring full participation and good sportsmanship.
• Organising visits to the cinema, bowling and restaurants, Street fundraising, raising awareness of charity work in the community, handling out information packs.

Activity Trainer

Outdoor Adventure Base

October 2007 - December 2007

Mile End, London E3
• Demonstrating and fitting safety equipment
• giving instructions on use of climbing and archery gear
• arranging safe and enjoyable cycling tours around the park and canal towpath
• ensuring all equipment is safely and securely stored reporting all defects and missing apparatus

Student Mentor


August 2007 - October 2007

Docklands, London E14
• Undertaking two weeks work experience as a Student Mentor, assisting in a building student's
• Confidence, providing support and giving advice
• Encouraging students to participate in after school activities that require support with any aspect of their work
• Helping children to grow and develop their own individuality

Sales Assistant

Athleticall Limited

March 2007 - January 2008

• customer service
• stock replenishment
• visual merchandising, team work

Sales Assistant


July 2006 - May 2008

Canning Town, London E16
• Assisting in the day to day running of this DIY superstore
• Liaising directly with customers and giving information and advice
• Cash handling and processing sales transactions
• Restocking shelves and arranging materials within the store
• Dealing with telephone enquiries and stock ordering

Sales Assistant


November 2004 - December 2004

Whitechapel, London E1 5SD
• Serving customers
• Assisting with product enquiries
• Stock replenishment
• Health and Safety
• Promoting company offers
• Working to deadlines

Qualifications & Certifications

Newham College

Langdon Park School

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