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Usability QA, Customer Care Executor
Outsourcing Company OEV Global
Up to May 2013
- Responsible for management of all Quality Assurance functions include planning, strategy, testing execution and tools.
- Works with technical analysts to identify unit testing coverage and ensure any gaps are documented and addressed
- Oversees, point of escalation for the Jira (defect tracking) database for all testing phases (update, follow-up and escalate overdue issues)
Assisted customers with purchases
"Home Credit Finance"
Sold loans while determining who are appropriate clients, and on what terms.
Responsible organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency.
Qualifications & Certifications
International Slavonic University
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