- Full time
- Part time
- One time
Speak, read and write fluent English
Admin / Customer serivce
Cybersource & CSP
May 2013 - February 2014
Stream Global Services / Nike
May 2013 – February 2014 (10 months)Amsterdam Area, Netherlands
This is a pen and paperless office therefore you need to memorized as much as possible..
Responsible for handling the refunds of the consumers ( Cybersource & CSP)
Placing SAP & CSP orders for replacement digital sportwear.
Approving, declining & adjusting Personalised Id’ NIKEiD orders via Accertify for custom made products.
Handling the Post Inbound and Outbound (UPS)for consumers in the whole of Europe.
E-mailing the consumers concerning UPS alerts and the rejections of their orders.
Managing all administrative tasks (mainly on Google docs), e.g. local & intl. bookings, email, phones
Assigning duties & supervising workers, monitoring timesheets
Accounting, incl. Salaries & wages
Website maintanance & SEO
Customer Service Representative & Web Editor
Dealing with participants & members by phone, email & forums
Service included telephonic Technical support, account credits & earnings
Editing new material on the web, posted by members and participants
Overseeing of weekend events, enforcing site rules & goverment laws
Forums Q&A, technical and earnings support
Customer Service Representative & Salescoordinator
Receiving, placing & tracking of International Pharmaceutical orders
Customer service by Live chat & phone
Daily and monthly analysis of incomming orders
Monitoring sales from sales staff and dealing with Pharmaceutical suppliers
Travel Agent & Office Manager
Managing a busy travel office dealing with last minute travel destinations, e.g. Turkey & Europe
Checking availability of seats, booking & collection of tickets
Banking of funds, payment of issuing charter companies & preparation of accounting documents for external
Travel Agent & Office Manager
Curriculum Vitae of
Area: Amsterdam Cellular Number: 064 885 6360 Email: mailto: firstname.lastname@example.org
Selling holiday packages to Domestic & International destinations
Booking of holiday accommodation
Applying and obtaining travel visas for clients
Preparing BSP (Issued travel tickets) for Iata inspection
Telephonic travel enquiries
Organising educationals for travel agents
Marketing Consultant & Fieldsales person
Telephone and field cavassing and sales.
Obtaining International tourist venues, e.g. game lodges
Internet marketing of tourist attractions on behalf of investors
Lisenced Realtor & Conveyancing Agent
Obtaining property stock by sole mandate or MLS listings: eg cavassing by phone
Selling of Residential, commercial, sectional title and projects
Obtaining bonds on behalf of the client.
Evaluations of the said property.
Preparing legal conveyancing documents for transfer at the deeds office.
Training of new agents.
Referances available on request
Qualifications & Certifications
Boston business college
National Property Academy