Lamela - Call Center Agent Skills,Typing,Selling,Training Teams,Csr Etc - Manila, Metro Manila, Philippines

Mary Grace Lamela

Manila, Metro Manila, Philippines

Summary

I beleive that my skill,guts,determination and 11 years of quality experience makes me equipped to be a CALL CENTER SUPERVISOR

Services

Call Center Agent Skills,Typing,Selling,Training Teams,Csr Etc

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

WORK HISTORY (most recent )
SALES EXPERIENCE: 18 YEARS (DIRECT, FLEET.TELE SALES, HARD SELLING, UPSELLING, NETWORKING ETC)

1) STARTEK PHILIPINES INC.
ETON CYBERPOD BLDG.ORTIGAS, PASIG CITY
POSITION: TECHNICAL SUPPORT REPRESENTATIVE
TIME WARNER CABLE TEXAS (TELCO)
2)STREAM/ CONVERGY'S PHILIPPINES
WCC BUILDING, MANDALUYONG CITY
ACCOUNT: INTUIT QUICKBOOKS (ACCOUNTING SOFTWARE)
POSITION: TECHNICAL SUPPORT REPRESENTATIVE

2)CONVERGYS PHILIPPINES INC
Glorietta 5, Ayala center, Ayala.makati
Account: AT&T prepaid (mobility) (TELCO)
Position: Customer Service Representative/Technical Support Representative
3)APAC CUSTOMER SERVICE INC
CYBERGATE, CUBAO, QUEZON CITY
POSITION: CSR (HEALTH ACCOUNT AND SALES)
Account: Blue cross Blue shield of California / Affinion Sales
Position: Customer Service Representative / Sales Representative
4.BH PARTYLIST OF CONGRESSWOMAN BERNADETTE HERRERA DY
Position: CALL CENTER TRAINER
(BULACAN CHAPTER)
5)AMEX INTERNATIONAL outbound call center for rh laboratories (California)
Position: Business Development Manager
Jolibee Plaza, Emerald Avenue, Ortigas

5.RNS Printing Inc
Nakpil, Malate Manila
Position: Sales Business Manager (Printing Services/Corporate Sales)
Salary: P40,000 plus incentive, commission and company share
6)Royal Business Club/First Quadrant/Avon Cosmetics/Forever living/ Boardwalk etc
Position: freelance networker
7).Free lance Cars/suv/Heavy equipment/real estate Freelance Agent
8).Mohammad Raqueeb recruitment Agency
Position: Interviewer

CHARACTER REFERRENCES

Governor Willy Sy Alvarado
Malolos Capitol
Malolos, Bulacan
Dra. Milet Baleva
Internist
St.Luke's Hospital, QC
Congresswoman Bernadette Herrera Dy
Qc/ Bulacan Chapter (BH Partylist)
FE CAMUA
SENATOR RALPH RECTO'S CHIEF EXECUTIVE & COUSIN
SENATE OFFICE, PASAY CITY

I hereby attest that the above given statement were true and correct.

MARY GRACE LAMELA REMBULAT
APPLICANT

Qualifications & Certifications

COLEGIO DE SAN JUAN DE LETRAN

Espiritu Santo Parochial School

Sales and Accent

Ortigas Center

Psychology

International School of Speech

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