Rogers - Counsellor - Charlottetown, PE, Canada

Mary Rogers

Charlottetown, PE, Canada



  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

National Rehabilitation Consultant

Veterans Affairs Canada

active member

Vocational Rehabilitation

The work evolved and I became part of the development of the Rehabilitation Program under the New Veterans Charter. This preliminary design work took place from 2003-2006. As an active member of the Modernization Task Force for Canadian Forces Members and Veterans, I contributed to the Program design features for the VAC Rehabilitation program. This work included consultation and input into the legislation and regulations which lead to the completion of the New Veterans Charter. The Charter achieved Royal Assent in Parliament in January, 2006.

This position has to evolve and includes implementation of a number or training related activities across the Department on a national scope, and delivering a broad range of consultation services to all levels of the organization. Functioning in a lead role, I actively engage with all levels of the Department on Rehabilitation Program related issues. These services include but are not limited to; providing operational guidance and direction to Senior Management, Senior Legal and Policy Analysts, and Health Professionals. Also, providing functional direction, training and clinical support to district, regional and head office staff on the interpretation and application of rehabilitation best practices and case management .Interdisciplinary teams at the Head Office, Regional and District office staff members include, Physicians, Nurses, OTs, Case Managers and Client service team Managers. Currently, I am involved in training, mentoring and coaching within all levels of the Department, but primarily front line and regional staff. The focus of this work is on the delivery of appropriate rehabilitation services to injured or ill Veterans and their families. Rehabilitation services include; medical , psycho-social and vocational rehabilitation related interventions and services. Consultations with interdisciplinary teams on complex cases and interpretation of Rehabilitation program policy, case management services and business...


Consulting & Vocational Rehabilitation Services (CVRS)

August 2000 - October 2002

Fee-for-Service Division of Canadian Paraplegic Association (CPA), Calgary, AB
The scope of this position encompasses three distinct functions: the management and supervision of on-staff vocational rehabilitation consultants in Northern & Southern Alberta, the management of contracted services by private rehabilitation consultants across Canada, and project management of a national vocational contract with the Workers' Compensation Board, Northwest Territories/Nunavit. Primary responsibilities include:
• Managed the provision of third party vocational rehabilitation services to individuals with spinal cord injuries, physical disabilities or mental health diagnosis. Service options included vocational counselling and assessments, occupational therapy services, supportive counselling, job development and placement,
• Monitored quality assurance and co-ordination of service provider contracts, policies and procedures,
• Provided on-going written documentation for internal reporting and review (i.e. updates to CPA Board of Directors on program statistics, outcome measurements and future planning), as well as provide regular reports to contractors and clients on billing, file status and back to work statistics.
• Developed & maintain positive working relationships with customers, funding bodies and service providers across Canada, including:
* Workers Compensation Boards (WCB)
* Long Term Disability (LTD) providers
* Private providers (i.e. insurance companies, private rehabilitation companies)
* Government funders (i.e. Canadian Pension Plan for Disability (CPP-D)
• Human resources management, financial management, and participation on CPA management team



April 2000 - August 2000

Primary responsibility for the management of daily operations of the CPA rehabilitation services in Southern Alberta including all programs and interdisciplinary staff related to:
• Regional Services (3 offices - Medicine Hat, Red Deer, Lethbridge)
• First Nations and Metis
• Peer Volunteers
• Acute Care and Hospital based Rehabilitation
• Career and Employment Assistance (Calgary)
• United Way -fundraising activities
• Information Services
• Supervision of 10 staff



February 1999 - April 2000

Fee-for-Service Division of Canadian Paraplegic Association (CPA), Alberta
Responsible for the day to day supervision and leadership of community and vocational rehabilitation staff and service in Southern Alberta
• Ensured quality assurance on all active files including: Fee for Service (WCB, LTD and Legal files) as well as non-funded clients. Services included adjustment counselling, vocational rehabilitation and assessment and job development.
• Intake referrals and screened/ assigned referrals. Monitored outcomes of programs
• Provided statistical collection of data to management.
• Provided status reports to funders, stakeholders , and management
• Liaised with other community and private sector agencies, staff, stakeholders, and clients.


Consulting & Vocational Rehabilitation Services (CVRS)

Fee-for-Service Division of Canadian Paraplegic Association (CPA), Alberta
• Vocational rehabilitation/case management activities included client assessment, case management vocational counselling and co-ordination of return to work opportunities for WCB and LTD insurance disability claimants.
• Specialising in catastrophic spinal injury and physical disability, including, cross disability populations such as psychological disorders.
• As the Team Leader, the duties included facilitating and overseeing the work of a 6 member team by ensuring that rehabilitation counsellors received timely support and guidance while working with their active client files.
• Administrative duties included the selection, hiring and training of team members including performance evaluations and case management activities. Project development and program implementation to support the delivery of rehabilitation services.


Supported Lifestyles Ltd

Supervision of 16 career service workers providing employment and independent living services to adults with disabilities. Responsibilities included:
• Pre-screening employee interviewing, hiring, orientation and performance evaluations
• Caseload management, liaison with parents and guardians, psychologists and medical professionals
• Submissions and maintenance of individual funding proposals and budgets
• Facilitation of personal lifestyle planning with clients
• Interdisciplinary team case conferences: (psychologists, health care support , medical staff, and support staff)



Part-time position providing in-patient transfers within Southern and Central Alberta and stand-by services for rodeos, special events and Calgary Flames hockey games.

Qualifications & Certifications


University of British Columbia

University of Calgary (U of C)

Medical Technician

Southern Alberta Institute of Technology

Rehabilitation Services

Mount Royal College

Rehabilitation Professional

College of Voc Rehab Professionals

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