To obtain a position as an active employee in a growing , reputed company where I can contribute my experience, proactive attitude, and positive atmosphere to help improve the company and my self.
Al Ain Computer Plaza
From October 2012
• Preparing food.
• Taking customer orders.
• Cleaning restaurant facilities
• Taking inventory of products all at once.
• Maintain the station clean and organize according to Subway standards.
• Be jolly, attentive and fast in dealing with the customer.
• Preparing for deposite money.
Call Center Agent
Qualfone Philippines Inc
June 2011 - December 2011
• Answer calls professionally
• Respond to customer inquiries
• Research required information using available resources.
• Handle and resolve customer complaints.
• Provide customers with product and service information.
• Enter customer information.
• Identify and escalate priority issues.
• Route calls to appropriate resource.
• Follow up customer calls where necessary.
• Complete call logs.
• Produce call reports.
• Technical support.
City of Koronadal
May 2010 - January 2011
• Assists walk-in customer
• Promoting our products
• Product Inventory
Marvella Plaza Hotel
January 2009 - April 2010
• Taking and passing on messages.
• Handling foreign exchange.
• Compiling guests' bills.
• Taking payment.
• Ordering room service.
• Ordering taxis for guests.
• Answering questions about facilities and amenities in the hotel.
• Answering Telephone call.
• Taking reservations for the Hotel room.
• Keeping the system up-to-date.
Qualifications & Certifications
University of Cebu
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