Customer Service Professional (Supervisor & Key Holder)
As a supervisor and key holder I am the front runner in the front end customer service, ensuring an excellent satisfactory flow of traffic in tills/cash out. A fast and smooth operation enables customer to rate the company to their high level of performance. Solving problem to customer complains, balance tills, report sales and close store in a timely matter. As well as, ensuring a safety environment, enjoyable working environment and staff shifts schedules are well given to its awareness.
Front End Supervisor
August 2012 - July 2013
Duties: Customer Service, Ensuring excellent customer satisfaction, Ensuring a fast smooth cashiering, Balancing Sales, Report Sales, Managing Front End Employee Shift Schedules, Close Stores, Efficient Excellent Operation.
August 2012-July 2013
Store Manager and As a Assistant Manager
September 2011 - August 2012
when not around, Ensuring an excellent customer service, Designate sales associates with their chores for the day, Solving Problem, Report Sales, Close Store, Hitting Sales Goal, Ensuring a safe and pleasant store image.
September 2011-August 2012
November 2010 - September 2011
I ensure that all customer are satisfied with our service by serving them complimentary food!! I usually inter act with customer to make them feel that their travel and experience with us are being appreciated and valued!! Making them feel at home being away from home
PLAY and STAY Day Home
June 2010 - September 2011
I ensure that the kids enjoy their stays in a safely loving environment!!! That they are well-provided with attention, care and love as a one big family!!
February 2005 - May 2010
Ensuring patient safety, Assist Patient with their personal hygiene, giving timely medication, accompany patient to doctor's appointment, food preparation and handling day to day transactions.
February 2005-May 2010
Qualifications & Certifications
University of San Agustin Iloilo Philippines
Philippines High school