Belgacem - Customer Service Agent - Tunis, Tunisia

Marwa Belgacem

Tunis, Tunisia


Customer Service Agent


im an organized person, dependable person, hard worker, calm, have the ablility to work under stress and have the ability to solve problems.

Work History

Passenger Services Agent (HAVAS)

Airport Enfidha Hammamet

From March 2013

Mission: -Check-in
Travel & Leisure in Tunisia (Travel agency)

Reception and Telephone operator


January 2012 - October 2012

-Reservation for the hotel El MOURADI

Company TAV (Airport Enfidha Hammamet )
Department of Human Resources

February 2012 March 2012
Mission: - I followed during periods of personal training and I performed administrative tasks in order to properly ensure the smooth running of these courses.


Agricultural Bank National Agency Sousse

From September 2010

Mission: - I made ​​counter transactions (payments, withdrawals, transfers )
- opening and closing of accounts
-Currency exchange

Qualifications & Certifications


school Enfidha

Applied Business Administration

Higher Institute of Finance and Taxation Sousse


Institute of Human Resources Development Sousse

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