Gawali - Px Assistant or Customer Service - Pune, MH, India

Maruti Santosh Gawali Gawali

Pune, MH, India


Px Assistant or Customer Service


I worked px assistant & good customer service,i got silve jubli Award for good customer service,i increased the sale of px,we need always good contact smiling face which we can increase our sale
we need good team work to increase the sale.

Work History

Acting Store Supervisor- Camp KMNB/ Cashier

Supreme Foodservice Gmbh

From July 2012

July 2012 - Present
Site Services - Retail
Kandahar NATO Base/ US Base/KMNB Camp / KAIA

Acting Store Supervisor- Camp KMNB/ Cashier-PX Asst. KAF Downtown PX

• Manage daily store operations for PX and café inside the NATO Base catering to Military and Civilian forces;
• Supervise and train staff on customer relations, cash handling, food handling and merchandising techniques;
• Ensure the smooth operation of the business based on competitive international standards and procedures;
• Provide strategic planning ideas to improve the sales and reduce costs and liaising with Dubai team for necessary reports and feedback;
• Prepare daily, weekly and monthly reports as required by the company;
• Responsible for cash management of daily sales and banking and reports required by Finance;
• Daily briefing of staff and taking responsibility for the implementation of procedures according to company standards;
• Responsible for QSHE procedures and reports, ensuring that QA grade does not fall below company and COMKAF standards;
• Develop strong customer relationships as well as establishing rapport with staff and managers;

Stock Controller
• Provide effective Retail Sales Management by monitoring shopping basket ratios, Best before Date Control and transfer of stocks in a timely manner;
• Effective flash report which include the inventory of opening and closing stocks adjustments in timely reporting.
• Responsible for analyzing stock requirements to be ordered based on stocks on hand, sales history and production ratio;
• Allocate stocks between two stores maintained inside the camp;
• Proper merchandising as part of the strategy for effective sales promotion;
• Consult and give suggestions to the Area Manager for the allocation of new or promotional items;
• Receive and check the accuracy of deliveries sent by suppliers and processing the necessary reports as required by Dubai team;

Hotel, Cashier

Jebel Ali Golf Resort & SPA

Dubai U.A.E

• Ensures prompt, friendly customer service;
• Serve the customers with respect;
• Handling petty cash for respective locations;
• Report to the higher management in daily basis;
• Keep record of the staff;
• Ensures completeness and accuracy of all administration's tasks;
• Responsible for the quality service and cleanliness of the area responsibilities.
• Responsible for the quality service and cleanliness of the store;
• Ensure the customer's satisfaction;
• Perform tasks given by the managers;

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