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Tipping - Food And Beverage Host - Stoke-on-Trent, England, UK

Martin Tipping

Stoke-on-Trent, England, UK

Services

Food And Beverage Host

Summary:

Food and Beverage Host at Alton Towers Resort, Alton, Staffordshire
Working as a food and beverage host my main duties included serving food and drink and general cleaning duties, working to strict Health and Safety guidelines. I was trusted to manage the outlet on my own and proved that in addition to working well as part of a team, I was also very self-motivated and could work just as well on my own initiative. For exceeding Merlin Values, I received 4 Merlin Stars and acted as mentor and trainer for new staff members. I very much enjoyed the post, leaving only at the end of season.

Work History

Food and Beverage Host

Alton Towers Resort

March 2012 - November 2013

Working as a food and beverage host my main duties included serving food and drink and general cleaning duties, working to strict Health and Safety guidelines. I was trusted to manage the outlet on my own and proved that in addition to working well as part of a team, I was also very self-motivated and could work just as well on my own initiative. For exceeding Merlin Values, I received 4 Merlin Stars and acted as mentor and trainer for new staff members. I very much enjoyed the post, leaving only at the end of season.

Barista

Nero Coffee Shop

April 2011 - June 2011

I trained as a Barista working on the shop floor preparing food and hot beverages. Duties and responsibilities included handling cash and card payments and general cleaning duties. The post was a temporary position.

Sandwich Artist

Subway

November 2010 - February 2011

While working at subway my main role was to serve customers and prepare sandwiches. Food preparation and cleaning had to comply with strict food hygiene standards. Other responsibilities included cashing up and opening and closing the store. The post was temporary covering the Christmas period.

Telesales Advisor at Euroseal Windows

March 2010 - June 2010

Working in a busy call centre environment making outbound calls selling the products and services of Euroseal. The role was set in a high pressured environment and involved making the initial call and engaging people in order to discuss Euroseal products. Targets were based on sales and the amount of calls made per hour. These were always exceeded. The post ended when I left to secure more reliable hours.

Customer Advisor

Manpower

September 2009 - February 2010

This post was set within a busy call centre environment answering telephone calls from BT customers with queries about their bills.
This was my first call centre role and I quickly adjusted to keeping a fast pace while continuing to provide an excellent customer experience. Unfortunately, my post was made redundant.

Retail Assistant

Cooperative Food

October 2008 - February 2009

Working in a small local Coop store the main duties included working on the tills serving customers with their purchases and also taking payments for bills. I proved a reliable member of staff handling money, cards and bill payments. Again, the post was a temporary position to cover the Christmas period.

Qualifications & Certifications

Sociology

Fenton sixth form college

Maths

Holden Lane High School

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