Cronje - Baker & Cake Decorator - Edenvale, Lethabong (Ekurhuleni), South Africa

Martie Cronje

Edenvale, Lethabong (Ekurhuleni), South Africa


Baker & Cake Decorator


Certificate in Butter Icing
Certificate in Royal Icing
Various workshops & courses in chocolate making & cake decoration

Work History

Manager / Owner

The Oven Mitt

From February 2013

Manage, organise & plan baking, delivery, purchasing ingredients.

Office Management

Alexander Forbes Financial Services (Pty) Ltd

August 2010 - February 2013

• Monthly reports & control for division:
o Attendance register
o Telephone usage
o Print usage
o Stationery orders, issue & expenses
o Telephone list
o Birthday list & reminders
o Organogram
o Staff personal files
o Petty cash & other expenses
o Divisional KPI statistics
• Management of correspondence - handle incoming and outgoing mail
• Ensure effective liaison and communication with internal and external clients
• Management of filing system and general office administration work
• General Ledger control
• Effective planning and implementation of all Group HR Communications
• Coordination of divisional training
• Resolve and attend to queries - internal and external
• Metrofile liaison regarding collection and deliveries
• Liaise with printing bureaus regarding printing jobs and process invoices to ensure
timeous payment
• PC & Laptop controls
o Warranty control
o Ordering and allocation
• 3G control and liaising with Service Providers regarding changes, new units and replace faulty units
• Tidy desk policy maintained for division

Project Management
• Ensure all projects undertaken by management is completed timeously
• Control of bureau printing jobs and ensure invoices are submitted for payment
• Liaise with facilities regarding logged calls
• Provide support on ad-hoc basis

Secretarial Support
• Diary management - print daily and weekly calendars for 7 managers
• Ensure manager's office is tidy at all times
• Screen calls, assist and relay messages
• Fund list updates

• Quarterly newsletter for division
• New staff liaison, introduce to staff in division, arrange stationery, computer, printer
access & security access
• Arrange flowers
• Typing
o Various letters for printing and emailing
o Mail merged letters and address labels
o Service Level Agreements
o Ad hoc requests from management
• Personal requests from management


Executive Assistant / Office Manager

Grafx Design & Software

January 2001 - July 2010

Office Management
• Diary management
• Taking minutes, formulate and distribute
• Client liaison and customer relations

Executive Assistant
• Full administrative support, including:
o Documentation receive and dispatch
o Internal mail and messages forwarding, either personally, by fax or email
o Telephone management
o Follow-up on information requested and sent
o Filing
o Quotations, invoicing and debt collection
o Typing of correspondence and agreements
o Bookings of travel, accommodation and external meeting venues

Project Management
• Co-ordinate and manage design and development projects

Graphics Design
• Responsible for all artistic elements of company's software products

Executive Secretary

SmithKline Beecham Pharmaceuticals (Pty) Ltd

September 1997 - December 2000

Secretarial Support
• Typing and support for Sales Director and 6 Divisional Managers
• Diary management for Sales Director
• Screen telephone calls, assist and relay messages
• Filing
• Taking minutes, compile and distribute

• Capture doctor's calls on database
• Support function to 56 national sales representatives

Event Co-ordination and travel
• Organise regional and national cycle meetings in terms of flights, accommodation,
function and event planning
• Agenda and minutes for meetings
• Organising annual national sales conference: bookings, accommodation, preparation and correlation of material
• Design invitations for doctor's meetings and ensure it is sent out timeously


Secretarial Support

May 1997 - August 1997

Secretarial Support
• Assist with product registrations
• Type new and updated specifications and methods
• Handle correspondence for the department
• Transmit and file correspondence
• Prepare monthly report graphs
• General secretarial duties

Personal Assistant

Plansure (Pty) Ltd

June 1996 - March 1997

Secretarial Support
• All typing for company, including Last Will and Testaments
• Installation of software
• Design of office forms
• Client contact and support
• All administration functions with regard to new medical fund
• Arranging medical examinations for clients
• Analysis for death, disability and retirement (projection for 30 - 40 years)
• Summaries of current life insurance

Secretary / Receptionist

Philip Marais & Co

May 1992 - May 1996

• Switchboard
• Organise diaries
• Client reception
• Office administration
• Bank and petty cash
• General secretarial duties

Administration Clerk

United Bank

December 1989 - April 1992

• Telephone queries from customers
• Frontline enquiries
• Bond applications
• Personal loans
• Secretarial assistance to the Branch Manager's secretary

Qualifications & Certifications

N5 Secretarial Diploma

Stellenbosch Technical College


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