I have been provided training development and presentation services for the past 20 years or so. My US trainings have averaged a consistent 4.6+ (out of 5).. I also facilitate meetings and retreats with similar ratings. I am accomplished in creating and implementing customized, skills based training programs. As an adroit neutral,I specializes in entering and defusing highly charged conflicts.
Owner, Developer, and Webmaster
All-Things-Conflict-Resolution.com and conflict-resolution-jobs.com websites.
Real Estate Attorney
Barnstable and Plymouth Counties
handling a variety of real estate transaction throughout Barnstable county and parts of Plymouth County. Also providing legal and transaction services to business owners and entrepreneurs.
Special Education Advocate., Brought
cutting edge dispute resolution techniques to contentious field of educating children with special needs. Advocacy resulted in mutually acceptable resolutions between clients and respective school systems, without resort to the courts, in 95% of cases. (I am the mother of two boys with learning disabilities)
Restructuring in South Africa
Provided training and technical assistance to the Government of South Africa to facilitate negotiations, between white management, a black workers labor union and a white workers labor union, after the election of Nelson Mandala.
Zambia Privatisation Agency
Created and presented customized training and consulting to build capacity and get the privatization process back on track. The training and technical assistance was credited in an independent evaluation conducted by (then) Coopers & Lybrand in conjunction with SRI International, with shortening the time of negotiating agreements from 2 years to 2 months and, in some cases, 2 days while improving their overall quality.
Johns Hopkins Carey Business School
Taught graduate programs in Negotiation and Conflict Resolution Skill Building.
Program on Negotiation, Harvard Law School
Arbitrazh, the Civil Court
of the then Russian Federation. Co-developed and was the principal presenter for "Making Mediation Work in the Russian Republic."
Ostrer & Associates Int'l
which provided dispute resolution training and services to a variety of American and International clients. See http://www.all-things-conflict-resolution-and-adr.com/Biography-for-Marsha-A-Ostrer.html
Angolan Peace Talk
Provided negotiation and conflict resolution training and consulting services to one of the sides negotiating an end to the Angolan Civil War. Talks resulted in treaty.
Trainer and Mediator
Provided consulting and training in dispute resolution for corporate and Government clients in the U.S. consistent trainings ratings of 4.6+ (out of 5).
Vice President and Director
High Performance Dynamics
Collaborated on development of the Achieving Sustained High Performance training and consulting program. Presented program and provided consulting nationally. Responsible for developing & implementing a sales & marketing strategy that introduced & established the product in DC area.
Assistant U.S. Attorney
U.S. Attorney's Office
Tried over 100 federal criminal cases before judges and juries. Won 97%. Supervised and ran several large investigations grand jury investigations. Responsible for the successful prosecution of the first international child prostitution and pornography ring in the U.S.
of Justice, Civil Rights Division
Special Assistant U.S. Attorney, U.S. Attorney's Office
Qualifications & Certifications
New York University