Tucker - Teller - Panorama, Cape Town 7500, South Africa

Marlene Tucker

Panorama, Cape Town 7500, South Africa

Summary

My main objective is to provide an exceptional service that meets and exceeds company and client requirements. I have the ability to execute Instructions correctly. Have the ability to work in a team or on my own. Able to work under pressure.
Current JobDiscription:
Action dates during the month: on or before the 20th – Trustees Monthly Management packs to be distributed.
Administration on a daily basis:
Provide information to Conveyances (transferring attorneys- Levy Clearance figures), Estate Agents, Owners and Auditors (Common Property, exclusive use queries and complaints, etc)
Prepare Inaugural: Annual General Meeting, Special General Meeting, Trustee/Director Agenda Packs. Prepare Attendance Register. Type Minutes, if required from Port Folio Managers’ notes and paste minutes of meetings and documentation in minute book. Update action Log lists from typed Minutes for Portfolio Manager, action AGM Checklist. Type follow up letters for meetings i.e. letters to Auditors, Insurance Departments and Bookkeepers.
Update Pastel with the Trustees’ Information taken from Nomination Forms and Proxies and Owners details from Attendance Register.
Maintain correspondence filing, answering calls and queries both Owner based and Internal, updating of diaries, deed searches, updating of Minute Books and any other office administration, updating Body Corporate Staff Contracts, as well as files for outsourced contractors i.e Security and Garden Companies. Updating

Services

Teller

Work History

Portfolio Manager Assistant (Sectional Title Body Corporate Property Management)

Kuilsriver

From July 2013

Blue Downs

Job Title: Portfolio Manager Assistant (Sectional Title Body Corporate Property Management)

Reporting to: 5 Portfolio Managers

Reference: Ria Marais 021 4271600 (cell: 084 251 4638)

Duties: ROLE SUMMARY/ Job Description-Directly accountable to the Portfolio Managers

1.1 Purpose

The Primary focus of the Sectional Title Manager Assistant is to effectively assist and support the Port Folio Managers' with her/his Portfolio by preparing & maintaining all relevant documentation as well as liaising with Owners. This is achieved by striving to accomplish 24hour turn -around time together with world class service and first time right approach continuously.

1.2 Objectives

The main objective is to provide an exceptional service that meets and exceeds company and client requirements. In particular detailed and understanding and utilization of the Pastel System, Company procedures and processes. Participate in and play an active role in the Sectional Title Overall Strategy and Objectives.

1.3 Specific Responsibilities

Action dates during the month: on or before the 20th - Trustees Monthly Management packs to be distributed.
Administration on a daily basis:
Provide information to Conveyances (transferring attorneys- Levy Clearance figures), Estate Agents, Owners and Auditors (Common Property, exclusive use queries and complaints, etc)
Prepare Inaugural: Annual General Meeting, Special General Meeting, Trustee/Director Agenda Packs
Prepare Attendance Register
Type Minutes, if required from Port Folio Managers' notes and paste minutes of meetings and documentation in minute book. Update action Log lists from typed Minutes for Portfolio Manager, action AGM Checklist. Type follow up letters for meetings i.e. letters to Auditors, Insurance Departments and Bookkeepers.
Update Pastel with the Trustees' Information taken from Nomination Forms and Proxies and Owners details from Attendance Register.
Maintain correspondence filing, answering calls...

Portfolio Manager and Property Rental Manager/Agent

Home Letting Table View cc

February 2005 - March 2013

Duties:
o Manage/Control of admin, reception staff and rental agents
o Bank Recons
o Salary payments
o Customer Service
o Acquiring New properties to Let
o Arranging Viewing of properties for potential tenants
o All admin related to renting property
o Security checks and reference checks
o Communication with owners re new tenants and property maintenance
o Setting monthly targets

Reference: Owner - Shirley Knibbs (Business sold in March to new owners)
083 709 5036

Admin and Client assistant

ABSA Bank Bellville

October 2004 - March 2005

(On going Temporary Position)

Duties:
• All Banking duties (More detail provided on request)


Reference: Renee De Villiers 021 - 917 5100

Personal Assistant

Goodwood

Duties:
• Admin, telephone
• Filing
• Booking client appointments
• Gathering client insurance information
• Booking travel arrangements, follow up and booking of client medicals
• Preparing documentation for client meetings
• Adhering to strict deadlines

Reference: François Stone 082 891 9684

Nedcor Banking Group

(16 years)
Durban and Goodwood/Parow

Full detail on request

Qualifications & Certifications

Stamford Hill High School

Banking

Unisa

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