Stringfield - Mailroom Clerk - Boston, MA, USA

Marlene Stringfield

Boston, MA, USA


Mailroom Clerk


Proficiency computer skills in, Microsoft Office Suite Word, Excel, and Outlook. Efficient use of telephone etiquette, Chat communication, typing skills, scanning documents, coping documents, faxing documents, emailing documents, usage of pdf adobe acrobat files, and usage of internet. Ability to multiple tasks simultaneously, Professional attitude, team oriented, strong organizational skills, attention to detail, dependable, flexible and strong verbal and written communication skills.

Work History


Vantage Deluxe World Travel

April 2014 - May 2014

Boston, MA
(Through Complete Staffing Solution Inc., Temp. Agency) 04/2014 to 05/2014

• Directed inbound calls to requested Department and or Agent
• Prepared out bound mail for Accounting and customer Service Departments
• Communicated via email and or chat to various requested individual
• Maintained front desk area


Through Insurance Overload Services, Temp Agency

December 2013 - January 2014

Boston, MA 12/2013 to 01/2014
• Directed incoming calls to respective Account Customer service Insurance Agents and Managers
• Managed inbound and outbound mailings
• Maintained the lunch room kitchen area

Elementary & Education, HR. Receptionist

Through The Resource Connection, Inc. Temporary Staffing Specialists

August 2013 - August 2013

08/2013 to 08/2013
• Directed inbound calls to requested HR. department's associate
• Faxed, Scanned, Copied, Emailed and filed documents
• Prepared folders and labels for various HR. department's documents
• Distribution of inner and outer office HR. department mail
• Responsible for keeping copy and fax machines replenished with paper

Receptionist/Technologist Assistant

Through Insurance Overload Services, Temp Agency

April 2013 - June 2013

) Boston, MA 04/2013 to 06/2013
• Prepared presentation folders and expenses reports as requested
• Directed inbound calls to respective Alliants Insurance Agents
• Faxed, Scanned, Copied and Emailed documents
• Prepared FedEx packages/ processed via FedEx web site
• Managed incoming and outgoing mailings
• Arranged and or ordered lunch reservation for Alliant Insurance business meetings
• Ordered Coffee, Soda, Water & office supplies via Staples supplies web site
• Maintained the Lunch room, and Boardroom area

Medicine, Data Entry Clerk

Board of Registration

March 2013 - April 2013

(Through The Resource Connection, Inc.Temporary Staffing Specialists)
• Received Physician's documents for license registration/and or renewal
• Data entered Physicians required information needed for license registration/and or renewal
• Prepared Physician's documents for scanning process
• Processed documents for various monthly mail out via regular mail or registered mail
• Filed Physician's documents into respective program location file folder

Customer Service/Data Entry


September 2012 - December 2012

(Through The Staffing Group, Inc Temp. Assignment.) Boston, MA
• Received an daily call list of New England Coffee's customers
• Contacted various customers, via telephone, with assistance of customer's requested orders
• Informed customers of monthly/seasonal coffee flavors
• Kept close contact with customer Service data entry department, informing of customers updates & orders
• Data entered customers invoices

Front Desk Receptionist

McLaughlin Insurance Agency

February 2012 - May 2012

(Through Insurance Overload Services, Temp Assignment) Boston, MA
• Directed incoming calls to respective McLaughlin Insurance Agents and Managers
• Managed inbound and outbound mailings
• Communicated with Personal line & Commercial line Agents Request
• Ordered & distributed office supplies

Compliance Representative

MetLife Insurance Company

April 2011 - August 2011

MetLife Insurance Company, Insurance Boston, MA
(Through Insurance Overload Services, Temp. Assignment) Boston, MA
• Responsible for performing daily office tasks
• Followed step by step instructions to reconcile information on one document from various sources, (via internet, )
• Updated, formatted and edited, Investment Adviser Registered Representative's application information
• Communicated the Requirements and documents needed in order to process the Financial Service, Investment Registered Representative Agent's application,
Via telephone, e-mail or fax
• Kept close contact communication with MetLife Compliance department Managers/Supervisors when necessary changes or procedures where made

Skills2Work Tranning Program, Student

Operation A.B.L.E of Greater

October 2010 - February 2011

Microsoft Office Suite Word, Excel, Outlook, Acess, Power Point, & Medical Terminology 350 Training Program. 10/2010 to 02/2011

Customer Service Representative

First Notice Innovation Group

July 2006 - February 2010

• Received and responded to 10 to 15 calls per hour requiring emergency assistance due to casualty and property claims
• Contacted roadside assistance organizations and rental car companies
• Maintained customer files to reflect changes of address or insurance coverage
• Assisted with front desk reception, answered and routed telephone calls
• Administrative duties, ordered office supplies, distributed mail, scheduled meetings, and managed office coffee station


K E L Corporation

August 2002 - September 2005

• Professionally responded to 10 incoming emergency calls per hour
• Dispatched EMS, Police/Fire, and notified emergency requested relative
• Accurately completed a detailed explanation of incident report and follow up • Reported to various agencies regarding service needed on emergency equipment
• Data entry of current and new clients files
• Provided monthly emergency equipment testing to 75 + customers per day

Qualifications & Certifications

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