Sawa - Customer Service - Melbourne, VIC, Australia

Marlein Sawa

Melbourne, VIC, Australia


Customer Service


I worked for The Warehouse in New Zealand on checkouts, serving customers, training new staff, helping customers find what they wanted, and at times supervised checkout operators

Work History

Full-time Customer Service Representative

Vodafone New Zealand

February 2005 - August 2005

I worked in a call centre, I took inbound calls. I helped Vodafone customers with any issues that they had with their handset (mobile phone)

Owner of a Franchise

VIP Home Services

From August 2005

2008-20012 The Tree House Childcare Centre-
Some of the Duties included:
Meeting and greeting
Answering phone calls
Enrolling new children
Banking/ money handling
Sending bad accounts to debt collection agency
Printing rolls, and other documents required by the supervisor

Part-time telemarketing

The First National Real Estate

From November 2004

I worked part time for a friend, my role was telemarketing

Training new staff

The Warehouse Manukau

Supervising when needed

Qualifications & Certifications

Secondary Education/ High School

McAuley High School- 1999-2003

McAuley High School

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