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Plummer - Customer Service Professional - San Francisco, CA, USA

Markos Plummer

San Francisco, CA, USA

Services

Customer Service Professional

Summary:

Excellent multi tasking, and communications skills. Quick to learn and adapt to changing environments. Detail oriented and proactive problem solving abilities. Strong interpersonal and team building skills. Confident and professional in leadership roles dedicated to providing the highest level of customer service. Strong leadership skills and confident in abilities. Certifications in:
- CPR, airline safety, security, and hazardous materials handling.
- Massage Therapy - National Holistic Institute.
- Bachelors Degree in Culinary Arts - California Culinary Academy.
Experienced in Guest Services and relations. 15 years of experience in retail and customer services and strong desire to excelle in roles. Hard working reliable, dedicated, and responsible and are words that best sum up who I am and my abilities.

Work History

Lead Flight Attendant

Virgin America

January 2007 - January 2007

Safety, security, and guest services coordinator. Verify service ability and quality checks of company materials and service supplies. Distribution of company communications and materials., currency verification and presents of company materials and required items for flight crew in compliance with company policy and federal law. Documentation of: aircraft discrepancies, guest handling, crew interactions, and quality and service ability for products supplied by catering department. Ensure that services and the quality provided are conducted in compliance with company policy and federal law.

Qualifications & Certifications

Richmond High School, Richmond, CA

Cal State University, Hayward

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