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Recruitment Process Management Consultant
European Solution Ltd
March 2012 - January 2014
Absolute Recruitment - Estonia
o Dual role based at both Nuneaton & Tallinn offices
o Remit to examine all aspects of x2 operations including on-site accounts set-up
o Re-align job specs and escalatory structure
o Design and implement internal appraisal processes (monthly/yearly/bonuses/targets)
o Design and implement senior company processes (disciplinary/grievance/budgets)
o Re-design volume and single vacancy recruitment pre-screen/interview processes, aimed at time/cost savings
o Individual and group training on industry expectations - AWR/Right To Work/Equality Act
Regional On-Site Recruitment Manager
June 2004 - March 2012
o Operational and escalation point for a total of nine different on-site accounts (2000+ staff), covering 5 major blue chip clients, within the midlands area
o Responsible for £20million worth of Top Line Sales per year
o Responsible for design and implementation of all new site set ups including TUPE and start-up operations
o Operational lead for dedicated service and implementation teams to build end-to-end HR recruitment solution, encompassing the required applicant attraction methods, selection materials, testing and training requirements through to SLA/MI/KPIs and workforce retention tools
o P&L Management and Budget creation in line with group annual financial objectives
o Talent management to include recruitment, coaching, training and development of on-site personnel (approx 20) and creation of succession plans.
o Relationship manager for all second tier performance including branch support as well as 3rd party external including competitors and government subsidiaries
o Operational lead for service excellence and customer satisfaction including quarterly client and employee satisfaction feedback
o Design and implementation of workforce performance management across many sites that permitted agency involvement
o Owner of talent attraction plans for new intakes and consistent review of employee offering to ensure best in market
o Responsible for implementation and management of Swedish Derogation Solutions for 4 sites under AWR Oct 2011 Regulations
o Member of the Presentation Team for all prospective new sites at final decision making stage
o Key Senior Support to drive implementation and troubleshooting issues for other SMS on-site divisions (Food / Manufacturing)
o Driver of all disciplinary and grievance processes for entire workforce (Contracts Of Employment), whilst liaising with client stakeholders
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