Olynchuk - Customer Service - Hamilton, Ontario, Canada

Mark Olynchuk

Hamilton, Ontario, Canada


Customer Service


- Over 10 years' experience providing exemplary customer service
- Quick learner who works well under pressure to meet deadlines
- Organizational skill set with excellent time management and communication skills
- Strong problem-solving abilities and suggest appropriate resolutions efficiently to customers satisfaction
- Reputation to dedication, teamwork, roll-up-your-sleeves work ethic
- Experience using computer hardware and software
- Dependable, reliable, energetic and enthusiastic

Work History

Independent Contractor

Employment Agencies

Have worked short-term through various employment agencies.

Customer Contact Representative

NCO Group Inc

Respond to telephone calls from customers to activate their credit cards and resolve concerns.


Funtime Printz Inc

• Specialty retail business selling promotional products and gifts to individuals and businesses
• Answer inquiries and provide information to customers
• Operate computerized inventory record keeping and re-ordering systems, maintain petty cash
• Accept money, cheque and credit/debit card payment via POS
• Investigate complaints, access and process information
• Log sales in Quickbooks
• Accept resumes, hire personnel, manage staff and assign tasks

Telephone Representative

Digital Security Systems Inc

Contact customers by telephone to set up an appointment to have a Security Advisor come to their location to display and install security products.

Qualifications & Certifications

Business Law

Canadian Institute of Management

Networking Essentials

Shaw College

Customer Service Professionals

Mohawk College Continuing Education

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