Carmichael Brown - Commercial Management - Johannesburg, GP, South Africa

Mark Carmichael Brown

Johannesburg, GP, South Africa


Commercial Management


I have thirty one years’ experience in Corporate and SMME organisations. I have held positions at strategic and executive levels, portfolio and programme levels and operational levels. I have held positions as Chief Commercial Officer, Head of Sales, Portfolio Manager, Programme Manager, Systems analyst, Business Analyst Professional, Training Manager, Sourcing and Procurement Specialist, Promotions and Advertising Manager and Retail Operations Manager.
• Business strategising, planning and implementation
• International and National Key Account Management
• Accomplished Negotiator
• Commercial agreements and trading term agreements
• Tenders, RFI’s and RFP’s
• SLA, OLA, Protocols
• Quality assurance.

Work History

MD: functionally a Portfolio manager

PSo Project-Strategy-Operations

From July 2010

Subject Matter Expert:
Sales Management, Inventory & Procurement Management, Contract Management, Operational Finance, Logistics & Warehouse Management, & Supply Chain Management. Portfolio Manager (Project & Programme Management, Business Analysis & System Analysis Professional)

Strategy - Projects - Operations Initiative Delivery Professional


Retail - FMCG Project manager, subject matter expert

Part of the user design and acted as the super user for the ICL to IBM upgrade and new product development suite.
Retail Operations Manager
Migrated IBM to Worldwide Chain Stores System
Fulfilled the role of :
QA; Testing; Training & lead the Implementation

Aeronautics - project manager

Sponsor across SAA/Airchefs SA (Quarterly cycles)
Managed sub programme committees, programme delivery and business requirements assessments.
Subject expert in Sales Management, Inventory & Procurement Management, Contract Management, Operational Finance, Logistics & Warehouse Management, & Supply Chain Management.

Mini projects across research and development across 14 National & African airlines.
Designed product per airline across cultures
Implemented contract management and procurement solutions and systems into Airchefs.

Mining - Business analyst

An analysis of the current communication and documentation methodology and protocols to effect service excellence, including system PAS reporting.
I mapped a new process from Vice President to all levels of Mine Management.

Para-statal - Project manager

Implement PM into the operational units of the company.
I evaluated the stakeholders environment
Documentation evaluation of their templates, framework and methodology to the body of knowledge.
Wrote the PM methodology manuals.
Trained the trainers.

Financial sector - Project manager

Established the Project Office for ABSA Group Finance.
I trained the team in interpersonal skills and negotiation skills.
I brought into operation the team to the framework, processes and standards. Several protocols were created from concept documents, GSF, HR engagement, Resource utilisation, SLA /OLA’s-Group Legal, secretariat, IT and IM.
Business Analysis (user Requirements; Gap analysis) for the PSo implementation.
Developed QA, Communication; Escalations and process procedures aligned to delivery.

Medical - Business analyst

Defined, designed & developed from concept to development a 7 product suite.
All the products engaged interactively and or individually as required.

Medical - Business analyst

To analyse, create and document the financial model (overheads/ cost / production) and implement the strategy.

Medical - Business Analyst

Design the process of engagement of:
Three products through an IT platform with two external vendors.
An in-house product to 740 clients.

Education - University of Pretoria

Develop and implement the curriculum aligned to other curriculums for ICT Boot Camp for Project Managers and IT

Head: Beyond Delivery – Sale Management, Commercial management, Business Analysis, Programme managem

1. America Schools International
2. Vodacom
Resources, processes, systems and P&P
Strategic Portfolio alignment.
Business analysis
Project management

Mining - Programme Management

Implement Intranet Medical, Training, SharePoint 2010 system

Mining - Programme Manager

Implemented SharePoint 2010 PPPM Solution

IT sector - Programme Manager

Implemented learning management system across PPPM and BA Training

IT sector - Programme Manager

Implemented SharePoint 2012, InfoPath, PPPM Governance structures; Audit processes.

IT sector

Trained: (across multiple clients in mining, government, financial sector)
Project Management
Portfolio Management
Programme Management
Business Analysis

Portfolio Manager – strategic, projects and operations environments

Portfolio Applications Manager - the redevelopment of the software tool from programme and project to a strategic management, business intelligence, enterprise intelligence, project program portfolio management, operational management and stay in business software solution.

Mining - Programme and Project Management Training

Trained team in Programme Management, Project Management and MSP Training.
Training of 14 PPPM members from Director of Projects and Operations, executive heads, project managers, and subject matter experts.

Mining - PMO, PM, BA

The management of the PMO. Communication management, Risk management, quality management report to the board.
Perform and produce (*) the operational management of the ICT PMO – the portfolio management alignment, projects and operations. (*)The delivery of programmes and projects – PM and BA hands-on responsibility and accountability of work.

Portfolio Management: ERP Subject Matter Expert

Subject Matter Expert/Project Manager & Business Analyst:
a. Sales
b. Procurement
c. Warehouse
d. Supply Chain Management
ERP (Oracle R12) programme
a. Project manage the strategic rendering of the ERP roadmap in bi-monthly releases
b. Business analysis: build the context diagramme, event table, functional decomposition table and BRS/FRS.
c. Define and design a warehouse management system application/tool requirements for a RFQ (request for quote) – defined suppliers -
d. Define and design the e-commerce for master data for customer and price – the order to cash sales management – the logistics management (inbound, outbound, and reverse logistics) – Finance management (accounts receivable, payments)( treasury) – Cash management - Chart of Accounts.
e. Analyzes the existing or ideal organization and design of systems, including businesses, departments, and organizations: Sales, Marketing, Item & Product (master data); Procurement, Warehouse (including logistics and interfaces), Accounts payable and receivable business processes.

Qualifications & Certifications

Degree commerce

Regent University

Degree - Theology


Project management


Portfolio management


Diploma in system and business analysis

FTI -iiBA diploma

Prince2 Practitioner project management

APM - Snaptech

Programme management


Project management


Wynberg Boys High

Degree Engineering


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