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Burfoot -  - Sidcup, England, UK

Mark Burfoot

Sidcup, England, UK

Work History

People Planner and RoleCall


January 2011 - May 2013

An excellent understanding of my portfolio of clients and their requirements.
Carrying out regular site visits with both client and Officers and completing monthly SLA's/KPI's
Managing the Charter Security CCTV Control Room.
Carry out annual staff appraisals and creating training matrix's where required.
Carryout and compile all Risk Assessments and Assignment Instructions.
Working closely with the BDM's on customer visits and tenders.
Scheduling of officers as and when required.
Recruitment and disciplinary of all staff as required.
Compiling a monthly fuel usage report on all company vehicles.
Corps of Commissionaires Management Limited. Redundancy

Contracts Manager

October 2003 - November 2010

Scheduling of officers out of hours and assisting Schedulers as and when required during office hours.
Operation of predominately Timegate and then People Planner rostering systems.
Carry out annual staff appraisals.
Carry out 6 monthly driving license checks.
Arrange all staff rosters and reports.
Garner new business for the company.
Arrange all mobile patrols for London.
Carry out all invoicing on a monthly basis for the London Keyholding and Alarm Response portfolio.
Carry out all invoicing and monthly spreadsheets for Vodafone and Cable & Wireless national accounts.
Carry out all site surveys and compile Risk Assessments & Assignment Instructions for each site.
Audit all area offices across the country on their Keyholding, Patrols and Alarm Response portfolio and implement monthly invoicing spreadsheet to make sure all areas were compliant with the SIA and Company policies and procedures.
Carry out regular site visits & client meetings on manned guarding portfolio.
Recruitment and disciplinary of all staff as required.
Summary of Related Qualifications.
SIA License.
CCTV License.
CSCS Card.
NOCN Level One - Static & Patrol.
NOCN Level Two - Static & Patrol.
NOCN Level Two - CCTV Operation.
Customer Services.
Conflict Management.
Risk Assessor.
Supervisor Skills.
Managing Disciplinaries & Grievances.
Managing TUPE & Employment Law.
Craft Trainer Award.
Construction Skills Operative H&S Certificate.
NVQ Level 2 in Team Leading.
References and complete employment history supplied on request.

Qualifications & Certifications

Kelsey Park

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